What are the responsibilities and job description for the Customer Service Representative position at Martinizing Cleaners?
Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps!
Martinizing Dry Cleaning, nationally leading company in dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and are seeking motivated employees who can provide customer service in the front counter and assemble and bag orders in the back. We are looking for candidates that have a positive and friendly attitude and provide exceptional service to our customers.
Job Responsibilities - Front:
- Provide warm, engaging interaction with customers
- Provide clear descriptions of Martinizing services and processes to customers
- Check in customer orders; inspect, sort, & tag for cleaning
- Solve customer problems as needed
- Communicate problems, record issues, keep accurate records
- Process customer payments and discounts
- Perform standard opening and closing duties
- Keep store clean and tidy
Job Responsibilities - Back:
- Inspect finished garments per Martinizing quality control requirements
- Assemble finished garments to order slot
- Bag completed orders
- Register and place bagged orders alphabetically
REQUIREMENTS
- Previous customer service experience an asset
- Dry Cleaning experience is considered an asset
- Must have a flexible schedule
- Must be comfortable working while standing for long periods of time
- Strong attention to detail
- An understanding of textiles and garments is helpful
Martinizing Dry Cleaning is dedicated to making your customer experience exceptional. Our goal is to make your life easier by delivering quality garment care along with new technologies. We're proud to serve our community and our first-rate customer service will earn your trust.
Your local Martinizing dry cleaners provide dry cleaning, shirt laundry, alterations, wash & fold, bulk laundry, leather cleaning, wedding gown cleaning and wedding gown preservation in addition to many bulky household items such as comforters. We are your professional local dry cleaners.