What are the responsibilities and job description for the Head of Finance & Operations position at Martie?
Martie is an online shopping platform on a mission to make quality goods accessible and affordable for everyone, while keeping perfectly good products out of landfills. Every day, millions of dollars worth of products from brands people already know and love never make it to shelves, not because they're bad, but because of a date on a label, a packaging update, or a simple forecasting error. Martie intercepts that excess and turns it into an opportunity for shoppers, for brands, and for the planet.
We're hiring a Head of Finance & Operations to own Martie's operational and financial backbone. You'll report to the CEO, partner with the founders and Board, and provide the internal leadership layer that connects our existing finance team — a fractional CFO and a dedicated accounting team handling AP/AR — to company strategy and execution.
This role is not about replacing external partners, it’s about owning them. You will manage and drive performance across our fractional CFO, accounting team, 3PL, freight providers, and carrier relationships, ensuring the business operates efficiently, cost-effectively, and with strong operational rigor as we scale.
In any given week, you might synthesize the cash plan, oversee forecasting and reporting, negotiate vendor and logistics agreements, improve fulfillment and shipping economics, drive accountability with warehouse and carrier partners, and prepare Board-level materials. You will own the day-to-day operational health of the business while continuously identifying opportunities to improve systems, efficiency, margins, and scalability.
This role is built for a hands-on operator who thrives in fast-moving environments, brings strong financial and operational judgment, and knows how to turn complexity into clarity, accountability, and execution.
- Financial oversight & planning. Own the working relationship with Martie's fractional CFO. Set priorities and own responsibility for financial modeling, forecasting, and reporting. Ensure the 13-week cash forecast, annual operating plan, and Board financials are current, accurate, and decision-ready.
- Accounting team management. Serve as the internal point of accountability for Martie's external accounting team, who own AP and AR execution. The accounting team stays in place — the Head of Finance & Ops manages the relationship, sets expectations, reviews output, and ensures AP reconciliation and AR exposure are handled with appropriate rigor as Martie scales.
- AP reconciliation handoff. Ensure clean continuity with the accounting team on vendor payments, reconciliation cadence, and any open items.
- Cash, treasury & working capital. Day-to-day liquidity visibility, banking and treasury, and working capital optimization. Optimize the inventory cash conversion cycle. Manage chargebacks, fraud, and AR exposure in partnership with the accounting team.
- Financing & fundraising. Lead financial workstreams for future equity rounds. Evaluate and manage inventory financing, working-capital lines, and other facilities suited to a CPG/e-commerce balance sheet — covenants, servicing, lender reporting, and the relationships behind them.
- Vendor & cost management. Negotiate the contracts that move the needle: payment processing, banking, fulfillment/3PL, software, insurance. Run targeted projects to improve unit economics without compromising customer experience or mission.
- 3PL & fulfillment operations. Own end-to-end 3PL performance — SLAs, escalations, cost, and the operating relationship with our warehouse partner. The Co-Founder & Chief Strategy Officer may be brought in for relationship touchpoints on your cadence; operational management and accountability sit here.
- Day-to-day operations. Drive OKRs and weekly business reviews. Unblock bottlenecks across sourcing, fulfillment, and CX.
- People ops, compliance & controls. Point of contact with external partners for Payroll, benefits, employment compliance. Legal, tax, regulatory, insurance. Manage outside counsel, auditors, and accountants.
- Prior experience in finance and/or operations leadership, either as a Head of Finance / Finance & Ops leader or as a high-performing operator ready to step into broader ownership across company operations and financial performance.
- Direct experience in DTC, e-commerce, CPG, or grocery — you understand inventory-driven P&Ls, contribution margin obsession, and working-capital realities.
- A track record of building working financial models from scratch and running them as a weekly operating rhythm, plus presenting Board-level materials.
- Hands-on fluency with cash management, AP/AR, treasury, and core back-office ops.
- Direct experience supporting fundraising (equity and/or debt) — bonus for inventory financing or working-capital facilities.
- Experience selecting and implementing business systems (ERP, FP&A, inventory tooling, HRIS), and a negotiator's instincts on vendor contracts.
- Strong command of GAAP, inventory accounting, and modern finance/ops tooling. Excellent communicator with non-financial audiences.
- Comfort with ambiguity and the range to move between strategy and hands-on execution at a small, fast-moving company. Genuine alignment with Martie's mission.
- Bachelor's in Finance, Accounting, Economics, Business, or related field. MBA, CPA, or CFA strongly preferred.
- A high-impact leadership role with direct ownership across financial strategy, operations, and Board reporting at a mission-driven, high-growth company.
- The chance to build the finance and operations function at Martie from the ground up — and shape how we scale.
- A leadership team that values rigor, transparency, and pace — and a mission you can feel good about.
- Send resume to: jobs@martie.com