What are the responsibilities and job description for the RMA Specialist position at Marquee Staffing - CB?
RMA Specialist – Consumer ElectronicsSchedule: Monday–Friday, 7:00 AM – 3:30 PMGeneral SummaryThe RMA Specialist is responsible for processing and managing all inbound returns for consumer electronics. This role ensures returned products are accurately verified, documented, and routed for restocking or repair while maintaining high attention to detail in a fast-paced warehouse environment.Key ResponsibilitiesUnbox and remove returned items safely and efficientlyVerify RMA item serial numbers against original sales recordsAccurately receive and enter serial numbers into the databaseDocument and validate reasons for product returnsCapture and upload photos of discrepancies or damagesCheck devices for security locks (e.g., MDM, iCloud)Communicate effectively with Customer Service regarding return statusSort items for restocking, repair, or further evaluationPerform minor testing and basic diagnostics as neededSkills, Knowledge & AbilitiesComfortable working in a fast-paced warehouse environmentAbility to work independently and collaboratively within a teamGeneral knowledge of computer hardware and softwareStrong attention to detail and accuracyProficient in Microsoft Excel and Google SheetsAbility to lift up to 40 lbsAbility to stand for extended periods of timeQualifications & ExpectationsStrong attendance, reliability, and dependabilityExcellent organizational and documentation skillsAbility to accurately process RMA units (Retail, Wholesale, and FBA)Familiarity with inspection, grading, and basic troubleshooting preferredComfortable handling high-volume workloadsWillingness to support broader Tech team needs as requiredClear and professional communication skillsCompany DescriptionMarquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.Apply with us!
Salary : $19 - $20