What are the responsibilities and job description for the Office Administrator position at Maroon Plumbing?
We are a family-owned plumbing company serving the Brazos Valley — and we are on a mission to be the best service business in the region. We work hard, we take care of our customers, and we take care of each other. If you're driven, positive, and ready to grow with a company that's going places, we want you on our team.
About Us
We specialize in residential new construction and residential service plumbing and pride ourselves on delivering an exceptional customer experience every single time. Our team is small but mighty — 2 plumbers and 3 office staff including the owner — and we operate like one big family. We share meals, support each other, and genuinely enjoy coming to work. The owner's kids even stop by from time to time. We believe the best companies are built from the inside out, which is why we are committed to promoting from within as we grow.
What You'll Do
- Answer incoming calls and make every customer feel like they are your only customer
- Handle Accounts Receivable and Accounts Payable accurately and in a timely manner
- Manage scheduling, correspondence, and day-to-day office operations
- Respond promptly to customers, team members, and vendors — responsiveness is a must
- Utilize computer systems and AI-powered tools to keep the office running efficiently
- Support the team with a positive attitude and whatever it takes to get the job done right
Who You Are
- High school diploma or equivalent (required)-- Bachelors Degree is a plus!
- Experience with or willingness to learn AR/AP responsibilities
- Warm, outgoing personality with exceptional people skills
- Highly responsive — you follow up, you follow through, and you don't let things fall through the cracks
- Hard working with a strong work ethic and a positive, can-do attitude
- Open to constructive criticism and always looking to improve
- Proficient with computers and comfortable learning AI tools
- Able to manage your focus on the job — we need someone present, not glued to social media
- Comfortable in a casual, family-friendly environment — kids and laughter included
Our Culture Matters — Please Read: We have built a workplace where people feel respected, valued, and motivated. We do not tolerate gossip. We are a drama-free team that communicates openly and professionally. If you thrive in that kind of environment, you'll love it here. If that's not your style, that's okay — but this may not be the right fit.
Why You'll Love It Here ❤
- We are striving to be the best service business in the Brazos Valley — and we want you growing with us
- Promote from within — your hard work will be noticed and rewarded
- Team meals and a genuine "we're all in this together" atmosphere
- Family-owned, family-run — you matter here
- A fun, positive workplace where good attitudes are contagious
- Competitive pay based on experience
Pay: $20.00 - $30.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Parental leave
- Professional development assistance
Work Location: In person
Salary : $20 - $30