Warehouse Administrative Manager

Warehouse Administrative Manager

North Charleston, SC (Onsite)   |   Full-Time  

Occasional travel to Charleston-region and Orangeburg facilities

The Opportunity

Marlie Park Group is recruiting on behalf of a confidential, established logistics and warehousing organization seeking a Warehouse Administrative Manager. This role will lead and standardize administrative processes across three facilities, ensuring accurate shipment and inventory records, consistent communication, reliable billing documentation, and efficient operational workflows. The position works closely with warehouse operations, customers, carriers, vendors, and accounting teams. It is a process-leadership role, not a direct people-management position.

  Essential Responsibilities

·         Lead, coordinate, and standardize warehouse administrative processes across three facilities, partnering with operations and administrative personnel to strengthen workflows, documentation controls, and accountability.

·         Coordinate inbound and outbound shipment communication, storage, handling, inventory activity, and operational handoffs with warehouse teams, carriers, vendors, customers, and internal departments.

·         Maintain accurate, complete, and timely shipment, customer, inventory, and operational records in applicable systems; investigate discrepancies and resolve exceptions, escalating as appropriate.

·         Apply customer contracts, quotes, rate sheets, SOPs, and billing requirements to support consistent customer service and accurate transaction processing.

·         Establish administrative controls to document warehouse services, inventory movements, equipment usage, accessorial charges, and other billable activity. Review work against agreed rates, identify discrepancies and missed charges, and coordinate accurate, timely invoicing with accounting.

·         Identify process gaps and implement improvements in communication, reporting, documentation, and cross-functional workflows; maintain and update SOPs.

·         Coordinate site-specific vendors and external service providers supporting facility operations.

·         Participate in customer and operational reviews; support system implementations, customer initiatives, and performance reporting.

·         Travel as needed among three facilities, including Orangeburg, SC, to support consistent administrative execution.

  What Success Looks Like

·         Documentation accuracy: Complete, accurate, timely warehouse transactions.

·         Revenue protection: Timely capture of billable services and fewer missed charges.

·         Inventory accuracy: Reliable WMS records and prompt discrepancy resolution.

·         Administrative efficiency: Consistent SOPs and fewer processing errors.

·         Customer service: Responsive communication and timely issue resolution.

·         Multi-site consistency: Standardized administrative processes across all three facilities.

Required Qualifications

·         Minimum of five years of progressively responsible experience in warehouse administration, 3PL, transportation, logistics operations, or closely related field.

·         Experience leading administrative processes, coordinating cross-functional workflows, and implementing improvements in warehouse, 3PL, or logistics environment.

·         Knowledge of warehouse operations, inventory and shipment documentation, customer agreements, rates, accessorial charges, and billing processes.

·         Ability to resolve customer and operational issues, develop SOPs, and work effectively across operations, transportation, freight forwarding, and accounting.

·         Proficiency with Microsoft Office, particularly Excel, and experience using WMS or comparable logistics software.

·         Strong communication, organization, accuracy, problem-solving, and follow-through; valid driver’s license and ability to travel to assigned facilities.

Preferred Qualifications

·         Experience with CargoWise, Open Dock or other transportation, freight forwarding, and warehouse management platforms.

·         Experience supporting multiple facilities and improving billing controls, revenue capture, or assessorial-charge accuracy.

·         Familiarity with freight forwarding, drayage, import/export, project cargo, specialized freight or industrial logistics.

·         Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.

·         TWIC credential or ability to obtain one.

Work Environment & Travel

Work includes office and warehouse settings, computer-based administrative tasks, and periodic visits to active logistics facilities with moving equipment, noise, and varying temperatures. Site safety procedures and required PPE apply. Occasional travel to Charleston-region and Orangeburg facilities is required; some flexibility outside regular hours may be necessary for urgent operational matters.

Apply Confidentially

Marlie Park Group is conducting this search confidentially. Interested candidates may submit their resume to Marlie Park Group for consideration. The client’s identity will be shared at the appropriate stage of the recruiting process.