Senior WMS Lead Analyst

Senior WMS Lead Analyst

We are seeking a Senior WMS Lead Analyst to be the key technical expert for our warehouse management systems. This is a unique opportunity to provide critical support for our current Manhattan WMi (PkMS) platform while leading the strategic planning and execution of its modernization. You will play a vital role in our upcoming upgrade to a new, WMS, ensuring a successful transition and seamless operations.

This position is ideal for a seasoned WMS professional who can excel at both hands-on technical support and strategic project leadership.

Key Responsibilities

• System Development & Support: Act as the primary technical expert for our existing Manhattan WMi (PkMS) system. Provide comprehensive support, including debugging, troubleshooting, and resolving complex system and data integrity issues. You will work directly with a long-term team member to gain a deep understanding of our business processes and custom configurations.

• WMS Modernization & Leadership: Serve as the technical lead for the upcoming WMS modernization project. This includes architecting, planning, and managing the migration from our on-premise PKMS platform to a new, cloud-native WMS.

• System Development & Integration: Perform and oversee development tasks for both legacy and new systems. Focus on integrating the WMS with our ERP and other critical applications such as freight carriers, and material handling equipment (MHE) like conveyors and scanners using both traditional and modern methods (e.g., APIs, webhooks).

• Hardware & Operations: Provide hands-on support for various warehouse hardware, including RF equipment, mobile devices, and label printers. Collaborate closely with warehouse operations to identify efficiency opportunities and execute system changes.

• Stakeholder Collaboration: Bridge the gap between technical teams, business stakeholders, and vendors to ensure the new system meets all operational and strategic requirements.

Technical Expertise & Qualifications

• WMS Platforms: Proven experience with Manhattan Associates WMS platforms. A strong background with the on-premise WMi (PkMS) system is essential. Experience with or a strong knowledge of modern, cloud-native WMS solutions like Manhattan Active® Warehouse Management is highly desirable.

• Technical Proficiency: Hands-on skills in IBM i, SQL/DB2, and ILE/RPG are required for legacy system support.

• Project Leadership: Demonstrated experience in leading or managing WMS upgrade and implementation projects.

• Problem-Solving: Excellent analytical and problem-solving skills with a proven ability to troubleshoot complex issues and provide effective solutions.

• Communication & Collaboration: Strong communication and interpersonal skills to work effectively with technical teams, business leaders, and external vendors across different locations.