What are the responsibilities and job description for the Global SMB Project Manager - Reddit position at MarketStar?
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.
About MarketStar
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35 years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000 employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!
About The Global SMB Project Manager – Reddit
MarketStar is looking for a Global SMB Project Manager to support our Reddit team in maintaining and optimizing ongoing and new projects. As the team expands, this role will be critical in ensuring process adoption, performing audits, and managing key operational tasks to drive efficiency and reduce risk.
Location: Ogden, UT - Hybrid
What Will You Do?
In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:
About MarketStar
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35 years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000 employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!
About The Global SMB Project Manager – Reddit
MarketStar is looking for a Global SMB Project Manager to support our Reddit team in maintaining and optimizing ongoing and new projects. As the team expands, this role will be critical in ensuring process adoption, performing audits, and managing key operational tasks to drive efficiency and reduce risk.
Location: Ogden, UT - Hybrid
What Will You Do?
- Process Adoption & Monitoring: Oversee the rollout of new initiatives and collaborate with leadership to drive engagement across dashboards, specifically regarding Task Prioritization and Agency Graduation tools.
- Sales Process Audits: Conduct recurring audits of sales motions—including Pipeline health, Lead Drop rules, and Meeting Data—to identify optimization opportunities and maintain high compliance standards.
- Operational Task Management: Manage recurring technical tasks, such as monthly updates to automation triggers and the administration of Grouper requests.
- Ticket Consolidation: Serve as the central point of contact for Ad Policy and NDA-related ticketing, ensuring feedback consistency and workflow efficiency.
- Troubleshooting: Resolve technical or procedural bottlenecks with clear resolution paths (e.g., Chili Piper or Gong automations) and escalate complex issues when necessary.
- Professional Background: Proven experience in project management or sales operations, ideally within an SMB-focused environment.
- Technical Proficiency: Hands-on experience with sales enablement and CRM tools, specifically Gong, Chili Piper, and data dashboards.
- Analytical Rigor: Strong ability to perform detailed audits, identify data discrepancies, and propose actionable solutions.
- Communication: Ability to interface effectively with cross-functional leaders and manage stakeholder expectations.
- Problem Solving: Skilled at following established troubleshooting frameworks and effectively flagging systemic issues to the appropriate Points of Contact (POCs).
In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision