Global Logistics Specialist

GLOBAL LOGISTICS SPECIALIST

Job Description

ABOUT MARKETLAB

Marketlab is a market leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label products. It’s our mission to provide our healthcare partners timely solutions with a straightforward approach based on knowing them and their work. Every day we strive to positively impact the lives of the people who in turn impact the health and wellness of our communities. 

Marketlab’s success is built upon a foundation of collaboration, innovation, and the belief that every team member plays a vital role in creating an exceptional customer service experience.

THE OPPORTUNITY

The Global Logistics Specialist oversees the end-to-end execution of our freight operations, ensuring the timely delivery of medical products while driving cost efficiency and global trade compliance. In this role, you will manage the daily administrative and operational requirements of inbound and outbound logistics across all transport modes (Parcel, FTL/LTL, Air, and Ocean). Beyond day-to-day execution, you will be responsible for identifying and executing on cost savings opportunities across logistics and transportation.

 

What You’ll Do

Freight Operations & Administration

• Shipment Execution: In partnership with Procurement and Distribution, coordinate all inbound shipments from global suppliers and outbound deliveries to customers, managing a mix of Parcel, FTL/LTL, Air, and Ocean freight.

• Commercial Support: Collaborate closely with Sales and Customer Experience teams to provide accurate freight quotes, helping to facilitate customer orders and optimize freight costs.

• Carrier Management: Act as the primary point of contact for 3PLs and freight forwarders; resolve transit issues; monitor service levels.

• Review and approve freight invoices for accuracy

Master Data & Trade Compliance

• Data Integrity: Manage and update logistics master data within NetSuite, including Country of Origin (COO) and Harmonized Tariff Schedule (HTS) codes, to ensure accurate record-keeping and compliance.

• Apply and maintain in-depth working knowledge of import and export regulations, supporting shipping activities and proactively mitigating compliance risk

• Tariff & Tax Assessment: Monitor global trade policy changes and collaborate with Procurement to assess the financial impact of tariffs, duties, and taxes on our product portfolio.

• Documentation Oversight: Review shipping documentation for accuracy and compliance. Identify and implement opportunities to automate documentation workflows to increase compliance and reduce manual errors.

Cost Optimization

• Negotiate contracts, rates, and service-level agreements with logistics partners.

• Identify and execute specific opportunities and projects to reduce total freight spend, such as mode optimization or lane consolidation.

Reporting & Analysis

• Financial Reporting: Provide regular visibility into freight spend, tariff impacts, and carrier performance metrics.

• Process Improvement: Develop and maintain standard operating procedures (SOPs) for logistics and data management to support company growth.

• KPI Management: Implement and report on key performance indicators (KPIs) for the logistics function, including freight spend, freight recovery, and carrier performance.

What You’ll Need

• Bachelor's degree in Supply Chain Management, Logistics, International Business, or relevant experience, ideally in medical products.

• 3-5 years' experience in logistics, freight forwarding, or global supply chain operations.

• Proven experience managing multiple modes of transport, specifically Ocean, Air, FTL/LTL, and Parcel.

• Trade Compliance Expertise: Deep understanding of HTS classification, Country of Origin (COO) rules, Incoterms, and customs clearance requirements.

• Strong communication and interpersonal skills and the ability to act decisively. 

• Proficient with Microsoft Office and Google Suite

Competencies

• Financial Awareness - You understand how logistics expenses and global tariffs directly affect company profits and product pricing.

• Effective Collaboration - You work well with stakeholders across the organization, particularly with Sales, Customer Experience, and Procurement teams to provide quick freight quotes and resolve shipping issues.

• Vendor Negotiation - You are capable of discussing rates and service terms with carriers,  freight forwarders, and 3PLs to secure reliable service at a fair price.

• Process Organization - Proactive about writing down and updating step-by-step instructions for logistics tasks to ensure consistency and continuity

• Problem Solving & Adaptability -  Responds to shipping disruptions, changing regulations, or shifting priorities by identifying alternative methods to keep orders on track and operations moving.

• Integrity and Accuracy - Maintains a high standard of detail when handling regulatory data and financial records to protect the company from compliance risks.
  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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