Service Sales Associate

Service Sales Associate

 M3 Service is seeking a Sales Associate to drive growth throughout the Sacramento and Central Valley Regions of California as well as Reno NV. The Sales Associate will work in coordination with our sales, operations and special projects teams to proactively build relationships with customers and fuel the expansion of our mechanical, electrical and plumbing departments.  The successful candidate for this role will self-perform, or assist in, the design, development, estimation, sale and handoff of maintenance and on-demand service agreements, as well as special projects. He or she will also assist in cultivating opportunities for future service/special projects work by providing excellent customer service, networking with industry professionals and promoting the M3 Service brand at select industry events.

Who we are:

Mark III is a full-service construction company comprised of three complementary business units: M3 MEP, M3 Service, and M3 Components. We support projects from initial concept through long-term maintenance, with specialized expertise in healthcare, higher education, industrial, life science, and technology markets.

Our integrated, big-picture approach allows us to self-perform electrical, HVAC, plumbing, process piping, prefabrication, and MEP design. By consolidating these services under one organization, clients benefit from reduced profit layers, minimized scope gaps, and simplified project schedules—working with a single, accountable partner rather than multiple consultants and subcontractors.

Headquartered in Sacramento, California, Mark III operates throughout California and Nevada. Our state-of-the-art manufacturing facility serves as a centralized hub supporting five core trades: HVAC, mechanical piping, plumbing, electrical, and metal-stud framing. To support our continued growth, we will be relocating from our current combined 62,000 square feet of office and operational space to a new 340,000-square-foot headquarters at 2031 Optisolar Lane, with the move planned for completion by the end of Q2 2026.

Mission:

Leading the Evolution of Construction

Vision: Exposing the World to a New Way to Build

Core Values:

• Teamwork
• Excellence
• Perseverance
• Integrity
• Continuous Improvement

Responsibilities:

• Meet, or exceed, personal sales metrics

• Collaborate with sales and business development teams to implement a successful business development strategy and develop/maintain a customer pipeline

• Network with industry professionals and key associations to develop business relationships and opportunities for future work

• Conduct sales calls (cold calls) and meetings to generate new business, identify leads, and build on existing relationships

• Guide a high volume of prospects and opportunities through the sales process from lead generation through contract signing in coordination with operations personnel

• Attend Networking Events such as IFMA, BOMA, CREW, Rotary, or Chamber events and Market the M3 brand

• Deliver an exceptional experience to customers

• Focus sales efforts on acquiring owner direct customers with HVAC, electrical and/or plumbing needs

o Potential sales avenues/revenue streams include: HVAC planned maintenance, retrofits and upgrades, EV charging installations, electrical troubleshooting, repair and upgrades, plumbing installation and repair, hydro jetting, backflow testing, etc.

• Walk potential jobs with clients, service technicians, estimators, subcontractors and other team members

• Independently, or in cooperation with M3 Service estimating teams, develop pricing estimates and proposals for current and prospective clients

• When necessary, confer with M3 team members, engineers, architects, owners, and subcontractors on changes and adjustments to cost estimates and scope

• Successfully negotiate planned maintenance, project and on-demand service contracts with customers

• Work with M3 MEP and M3C to convert construction/components projects into future service opportunities for M3 Service in coordination with the Sales Manager

• Tee up freshly awarded work for turnover to service and special projects operations teams for execution

• Participate in post-job assessments to discuss lessons learned, review estimated projections versus actual job performance and compare job profitability to benchmarked metrics and expectations

• Work with internal marketing team to develop content for sales presentations and marketing materials

• Act as a liaison between customers and internal teams ensuring clients requirements are met

• Anticipate potential problems and be proactive in dealing with possible issues

• Resolve customer concerns in a positive and efficient manner and maintain high customer satisfaction ratings

• Other related duties as required and assigned

Qualifications:

• Practical knowledge of mechanical, electrical, and/or plumbing systems.

• A desire to provide superior customer service and a hunger for success

• Ability to work independently as well as within a team environment

• Minimum four years of previous sales experience in a construction/service environment

• Highly organized with excellent time management ability

• Must possess a valid and clean lean driving record

• Strong verbal, written, and interpersonal communication skills

• Computer proficiency in Microsoft applications

• Ability to develop and present proposals to potential customers, negotiate contracts and close deals

• Effective analytical and problem-solving skills

• Must be a self-starter

• Professional presence

• Proven track record of meeting established KPI’s and achieving sales targets

Physical Demands of Posted Job:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Required walking for long and short distances, walking from one worksite to another.

• Required to stand for sustained periods of time

• Required to bend or twist at the neck and torso

• Required to crouching, squatting, stooping, kneeling

• Required to use and climb ladders to assess various equipment types

• Required to reach above head

• Required to talk, express, or exchange detailed, important information by means of verbal communication.

Reporting Structure:

• This role will report directly to the Sales Manager

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Car Allowance
• Fuel Cad
• Laptop
• Cell Phone Allowance
• iPad

Salary Range: $75,000 to $85,000 DOE Plus Uncapped Commission Structure

"Mark III Construction and its affiliated companies is an equal opportunity employer regardless of race, color, caste, sex, gender, age, sexual orientation, gender identity, gender expression, religion, marital status, genetic information, national origin, ancestry, citizenship, physical or mental disability, medical condition, protected veteran or military status, domestic violence victim status, political affiliation, or any other basis protected by federal, state, or local law."

Salary : $75,000 - $85,000