Public Services Associate II- Floater, West Region

Position Details

 Title: Public Services Associate II Floater - West Region

 Location: Float amongst West Region IndyPL Branch locations

 Hours: Full-Time (40 Hours per week)  

 Schedule: May vary, but will include day, evening, & weekend hours; including occasion mandatory Sundays. Weekend shifts are not overtime. They are part of the regularly scheduled work week.

 Starting Hourly Rate: $18.70 

 FLSA Status: Non-Exempt   

Submission Deadline:  June 18, 2026 at 11:59 pm. Please apply online at www.indypl.org. Candidates will be updated on their status via email, please no phone inquiries.

 A successful candidate will…   

• Have an Associate’s degree or Library Technical Assistant Degree
• Indiana State Librarian Certificate 5 – Professional Assistant; or working towards certification  
• Have the ability to work in multiple locations throughout the Indy PL system.  
• Be available to work day, evening, and weekend hours - including at least 6 Sundays per year.  
• Be able to navigate basic computer functions, including Microsoft Word, Excel, internet browsing.   
• Be bilingual (preferred but not required).   

What does the job look like?   

• Assists patrons with various library services, including finding library materials, recommending titles, locating library materials at other branches, placing requests and referring to other community resources.
• Provides quick reference and in-depth reference assistance and research to patrons, referring certain subject-specific reference questions to Librarians assigned to those collections. 
• Provides assistance and instruction to patrons in using computers, IndyPL website, downloadable services, databases, online catalog, printers and other equipment. Troubleshoots a wide variety of technical issues with computers, mobile devices, digital services and other office equipment. 
• Provides circulation services to patrons.
• Develops, promotes, and presents programming both within the branch and in the community served. 
• Assists with collection management activities including wanding, CollectionHQ reports, weeding and general maintenance as assigned. Sorts and shelves materials as needed. Evaluates materials for condition and usefulness and discards accordingly.
• Creates and maintains displays and promotional materials as needed. 
• Records and reports statistics related to tasks including reference assistance, use of materials, program attendance and community contacts.
• Informs patrons of library policies and procedures; observes patron activity.
• Creates monthly and quarterly book reviews and lists for Bibliocommons. 
• Able to work the normally scheduled work time for this position.
• Able to cope with daily job-related stress.

What’s In It for You?  

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid long term disability, employer paid basic group life insurance, generous amounts of PTO, a fully funded, Library paid pension plan and 11 paid holidays each year. The Library proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels.