What are the responsibilities and job description for the HVAC Warranty Technician position at Mario Purchaser LLC?
HVAC Warranty Technician needed ASAP in Frankfort / Louisville, KY!!!
Full Time / Hourly Incentives $$$
65,000 to 120,000 Spiffs - DOE
At least 3 years’ experience in residential HVAC
About Tom Drexler Plumbing, Air & Electric
For more than 30 years, Tom Drexler Plumbing, Air & Electric has been the trusted name in residential plumbing, HVAC, and electrical services. Known for honesty, integrity, and quality workmanship, we’ve built a legacy of exceptional service while investing in the growth and long-term careers of our employees. From technicians to customer service professionals, we value teamwork, career development, and creating a supportive culture where people thrive.
Why Join Us:
- Weekly Pay - This position is Hourly Incentive Program
- Free Uniforms and company-provided tools
- 401(k) Match & Health Benefits (Medical, Dental, Vision)
- Short & Long-Term Disability Company Paid Life Insurance
- Paid Time Off (PTO) & Paid Holidays
- Employee Assistance Program (EAP)
- Ongoing Training and Career Development
- Keys to your own take-home truck, fuel card and EZ- Pass
What we're looking for:
Essential Job Functions of a Warranty / Maintenance HVAC Tech:
- Conduct warranty-related HVAC installations and repairs according to manufacturer specifications and company standards.
- Perform troubleshooting and diagnostic assessments to identify and resolve issues with installed HVAC systems.
- Repair or replace defective HVAC components and parts under warranty, ensuring proper functionality, water efficiency, and code compliance.
- Document all work performed, including detailed records of parts used, labor hours, diagnostic findings, and customer interactions.
- Communicate effectively with customers to explain warranty coverage, repair processes, findings, and preventive maintenance recommendations.
- Coordinate with dispatch, warehouse, and other team members to ensure timely completion of warranty-related service calls.
- Maintain a clean and organized work area, including company vehicles, tools, and equipment.
- Adhere to all local HVAC codes, safety protocols, and company policies.
- Provide professional, high-quality customer service while representing the company in customers’ homes.
What we are looking for:
- Proven experience as a HVAC Service technician, Residential experience, with a focus on warranty-related service work preferred.
- Minimum 3 years in Residential HVAC service and installation experience.
- Quality-focused HVAC Service expert with exceptional customer service skills.
- Ability to lift up to 50 lbs and work in confined spaces, crawlspaces, or varying weather conditions.
- Strong knowledge of residential HVAC and Boiler systems and troubleshooting techniques.
- Proficiency in reading technical manuals, plumbing schematics, and blueprints.
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers and coworkers.
- Detail-oriented with a focus on accuracy and precision in all tasks.
- Ability to work independently and as part of a team in a fast-paced environment.
- Ability to travel to customer sites as needed.
Disclaimer:
The above job description is not intended as, nor should it be construed as exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
Salary : $65,000 - $120,000