What are the responsibilities and job description for the Campus Dispatcher (Part-time) position at Maricopa Community Colleges?
The Part-Time Campus Police Dispatcher provides critical support to campus safety operations by serving as the first point of contact for incoming non-emergency calls. This position is responsible for receiving, prioritizing, and dispatching calls for service to campus police aides in a timely and accurate manner. Duties include monitoring radio traffic, campus security systems (such as CCTV and access control), maintaining detailed logs and records of incidents, and relaying information between officers, staff, students, and outside emergency services. The dispatcher ensures professional, courteous communication and contributes to the safety and security of the campus community. This role requires strong multitasking skills, discretion with sensitive information, and the ability to remain calm and effective in high-stress situations.
Essential Functions
Essential Functions
- Serve as the first point of contact for emergency and non-emergency calls.
- Dispatch campus police aides quickly and accurately.
- Monitor and operate police radios, CCTV, alarms, and access control systems.
- Maintain detailed and accurate records of calls, incidents, and officer activity.
- Provide clear, professional communication between officers, staff, students, and outside agencies.
- Prioritize multiple calls and tasks in a high-pressure environment.
- Assist the public with information, directions, and campus safety concerns.
- Protect confidential information and adhere to established policies and procedures.
- Support continuity of operations by following established dispatch protocols and the chain of command.