What are the responsibilities and job description for the Head of Social position at manychat?
WHO WE ARE 🌍
We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.
With a diverse team of 400 people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.
WHO WE'RE LOOKING FOR 🌟
We’re looking for a Head of Social to lead our Social Media team and take Manychat’s social presence from good to great.
Our marketing team is bold, ambitious, and making culture happen across Instagram, TikTok, LinkedIn, and YouTube. Now we are looking for a leader who will build on that momentum and push our owned channels further.
You’ll shape how Manychat shows up, operate at both strategic and hands-on levels, set direction, develop the team, and keep raising the bar on what great looks and feels like.
YOUR FUTURE INMATES TEAMMATES 👋
Meet the Marketing team:
We're the voice of Manychat. A voice that's bold, creative, opinionated, and weird in the best possible way. We combine passion, data, and storytelling to cut through the noise and fuel mad growth.
WHAT YOU'LL DO 🚀
- Strategy: Own the long-term social vision across Instagram, TikTok, LinkedIn, YouTube, and whatever comes next.
- Content: Take our strong content engine and make it even sharper. Build formats and frameworks that scale, test fast, and keep raising the bar on what great looks like.
- Creative: Set the standard. Platform-native, culturally relevant, always on-brand. Speed matters but impact matters more.
- Creators: Grow our creator and community ecosystem. Turn Manychat users into advocates and co-creators.
- Team: Lead a talented team that's already delivering. Build a culture of ownership, high standards, and continuous improvement.
- Cross-functional: Plug social into everything we do, product launches, campaigns, partnerships. Nothing siloed.
- Results: Own the KPIs that tie to real business outcomes and use data to make better decisions.
TO SHINE IN THIS ROLE 💥
You’ll need:
- 7-10 years in social, content, or growth marketing; 3 years leading teams
- A proven track record of building social programs that drive real results
- Deep platform knowledge across Instagram, TikTok, LinkedIn, and YouTube
- Strong content instincts, creator experience, and an experimental mindset
Bonus: SaaS, PLG, or creator economy background. Experience with video-first content or in-house studios.
WHAT WE OFFER 🤗
We care deeply about your growth, well-being, and comfort:
- 📚 Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
- 💙 Comprehensive medical, dental, and vision coverage for you and your dependents.
- 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
- 🍽️ In-office perks, including free meals and snacks.
- 🤝 Company-funded sport activities, annual offsites and team-building events.
Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.