What are the responsibilities and job description for the Quality Assurance Specialist position at ManpowerGroup?
Our client, a leading healthcare technology and medical devices organization, is seeking a Quality Assurance Specialist to join their team. As a Quality Assurance Specialist, you will be part of the Quality Assurance Department supporting the Quality, Training, and Operations Teams. The ideal candidate will have strong attention to detail, analytical thinking, and excellent communication skills, which will align successfully in the organization.
Job Title: Quality Assurance Specialist
Location: Tempe, AZ
Pay Range: $19.00/hour
What's the Job?
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Job Title: Quality Assurance Specialist
Location: Tempe, AZ
Pay Range: $19.00/hour
What's the Job?
- Perform Quality Assurance evaluations using MS Forms and established quality standards.
- Monitor and evaluate customer interactions, processes, and deliverables for compliance and quality.
- Track, maintain, and report QA metrics and performance results.
- Provide feedback and coaching to support employee performance improvements.
- Identify process improvement opportunities and prepare quality reports for leadership.
- 2 years of Quality Assurance, auditing, or related experience.
- Proficiency with Microsoft Excel, Windows 10, and Microsoft 365 Outlook.
- Strong analytical, problem-solving, and communication skills.
- Experience evaluating data, processes, customer interactions, or quality metrics.
- Ability to work in a fast-paced, high-volume environment with strong attention to detail.
- Opportunity to work with a global healthcare technology leader.
- Hybrid work schedule with remote work every Friday.
- Potential for contract extension based on business needs.
- Weekly pay with direct deposit.
- Comprehensive benefits package including Medical, Dental, Vision, and 401(k).
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Salary : $19