What are the responsibilities and job description for the Receptionist/Intake Specialist position at Maltos Law Firm, PLLC?
Job Summary
The Receptionist & Intake Specialist plays a critical role in creating a positive first impression for our firm. This individual will manage the front desk, answer incoming calls, schedule appointments, and guide potential clients through the intake process. The ideal candidate will be friendly, organized, and able to multitask in a dynamic legal environment. Applicant MUST BE FLUENT IN SPANISH.
Responsibilities
- Greet clients and visitors in a professional, welcoming manner
- Answer and route incoming phone calls promptly and courteously
- Manage appointment scheduling and calendar coordination
- Conduct initial intake calls and gather relevant client information
- Enter and maintain client data in case management software
- Handle incoming and outgoing mail, deliveries, and document scanning
- Support attorneys and case managers with administrative tasks as needed
- Maintain a clean and organized reception area
Qualifications
- Bilingual (English/Spanish) is a MUST
- Previous experience in a receptionist or client service role, preferably in a legal or professional office setting
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to handle confidential information with discretion.
- Proficiency with Microsoft Office and case management software (experience with CasePeer is a plus)
- High school diploma or equivalent required; additional education or legal training is a plus
What We Offer:
- Pay range of $17.00 to $23.00 per hour, depending on experience
- A collaborative and supportive work environment
- Health insurance
- Paid time off and firm holidays
To Apply:
Please email your resume to clarissa@maltoslaw.com
Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Benefits:
- Health insurance
- Paid time off
Ability to Commute:
- San Antonio, TX 78249 (Required)
Ability to Relocate:
- San Antonio, TX 78249: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $23