What are the responsibilities and job description for the Client Services & Office Support Specialist position at Malman Law?
Client Services & Office Support SpecialistMalman Law • Chicago, IL • Full-Time • In-OfficeAt Malman Law, we know what matters most is building trusted teams and delivering exceptional service to our clients. You will join a supportive, collaborative environment that focuses on your success while helping maintain smooth, client-centered front office operations.We are seeking a warm, professional, and organized individual to provide critical support to our Front Office Support Staff. This role is highly client-facing and requires strong administrative skills, attention to detail, and the ability to create positive first impressions. Bilingual Spanish proficiency is required to serve our diverse client base effectively.Why Join Malman Law?At Malman, people come first — our clients and our employees. We offer:A collaborative team environment where your contributions are valuedOpportunities for professional growth and skill developmentA positive, client-focused work culture built on integrity and teamworkA stable, mission-driven organization with decades of experience serving clients in ChicagoWhat You’ll DoAs a Client Services & Office Support Specialist, you will help ensure seamless front office operations and support our team in serving clients efficiently:Greet clients and visitors, ensuring a welcoming and professional experienceAssist with client check-ins, scanning IDs, and notifying appropriate team membersProvide backup coverage for front office functions as neededScan and distribute documents for records retentionAssist in scheduling deliveries and coordinating courier services; maintain office-related calendarsDistribute medical record checks and provider checks as requested by Support StaffAssist with phone system processes, including transferring lines at scheduled timesEnsure hospitality items (coffee, water, refreshments) are stocked and availableMaintain cleanliness and organization of the front office, conference rooms, and copy roomDistribute Malman Law branded items to clients as appropriatePerform general clerical tasks and other duties as assignedWhat We’re Looking ForHigh school diploma or equivalent requiredPrevious office, customer service, or administrative experience preferredBilingual in Spanish and English requiredExcellent communication and interpersonal skills with a strong client-service focusProficiency with Microsoft Office Suite (Word, Excel, Outlook)Strong organizational skills, attention to detail, and ability to prioritize tasksFamiliarity with office equipment (printers, scanners, fax machines) a plusProfessional, friendly, and adaptable team playerCompensation & BenefitsMalman Law offers a comprehensive benefits package for full-time employees, including:Health, dental, and vision insurance401KLife insurancePaid time offEmployee assistance programFlexible spending and health savings accountsReferral programApply TodayIf you're ready to join a respected Chicago law firm, provide exceptional client service, and grow your career in a supportive environment, apply now to join the Malman Law team.Equal Opportunity EmployerMalman Law is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws. We provide reasonable accommodations for applicants with disabilities or sincerely held religious beliefs.Recruitment NoteNo phone calls, please. Recruiters: We are not accepting agency submissions. Qualified candidates will be contacted directly.
Salary : $38,000 - $42,000