Surgical Services Administrative Specialist

Job Summary:

MaineGeneral Health is a leading healthcare system renowned for our culture of excellence, compassion, and collaboration. We extend this commitment to our patients and their families and are dedicated to attracting talented, ambitious individuals who share our values and strive to provide exceptional customer service.

Job Description:

Position Overview: We are seeking a dynamic and detail-oriented Surgical Services Administrative Specialist to join our teams in Augusta and Waterville. This position offers a stable work schedule with no night, weekend, or holiday shifts required, making it ideal for those looking for work-life balance while contributing to high-quality patient care.

Key Responsibilities

Scheduling and Coordination:

• Efficiently receive, coordinate, and schedule surgical service requests.

• Determine and prepare system and equipment needs for each procedure.

• Collaborate with multidisciplinary staff, physician offices, and vendors to ensure all necessary resources are available for surgical procedures.

Resource Management:

• Manage and optimize supply and equipment costs.

• Coordinate labor and operating room requirements.

• Gather and analyze payer coverage, coding, and billing information to determine appropriate facility charges.

Charge Entry and Audits:

• Perform thorough internal charge entry audits to ensure accuracy and completeness.

• Ensure proper coding to maximize reimbursement.

• Consult with clinical staff to address and resolve any discrepancies.

Administrative Support:

• Execute routine administrative duties and oversee workflow to support surgical services.

Requirements:

Time Management and Organizational Skills:

• Demonstrated ability to balance and manage multiple schedules and tasks simultaneously.

• Maintain detailed records of booking sheets, charges, communications with clinical staff, and phone calls.

Ability to Thrive Under Pressure:

• Stay calm and efficient when handling urgent and emergency surgical requests.

• Adapt quickly to changing situations and demands.

Technical Proficiency:

• Strong computer skills, with the ability to quickly learn and navigate relevant software and systems.

Scheduled Weekly Hours:

32

Scheduled Work Shift:

Job Exempt:

No

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .