Surgical Scheduler

Department: Surgical Specialties

Job Status: Full-Time (40 hours)

FLSA Status: Non-Exempt

Pay Range:$18.00 - $28.00

The compensation range listed above represents the good-faith range Pines Health Services anticipates relying upon when making an offer for this position. Starting pay is determined based on factors including, but not limited to, experience, education, certifications, internal equity, and market conditions.

Position Summary:

The Surgical Scheduler coordinates and schedules surgical procedures and serves as a liaison among patients, providers, hospitals, surgical centers, insurance carriers, and ancillary departments. This position ensures timely, accurate, and efficient scheduling processes to support quality patient care and optimal surgical operations.

• Coordinate and schedule surgical procedures in accordance with provider availability, facility capacity, and operating room schedules.
• Communicate with patients regarding surgery dates, arrival times, pre-operative instructions, and required preparations.
• Obtain, verify, and document insurance eligibility, referrals, and prior authorizations.
• Coordinate and track completion of all pre-operative requirements, including laboratory testing, diagnostic imaging, medical clearances, specialty consultations, and pre-admission testing.
• Ensure all required documentation is complete and accurate, including procedure requests, consents, history and physical examinations, and physician orders.
• Maintain accurate patient, procedure, diagnosis, authorization, and scheduling information within the electronic medical record (EMR) and scheduling systems.
• Serve as the primary point of contact between patients, providers, hospitals, ambulatory surgery centers, anesthesia departments, and ancillary services.

Availability Requirements:

Monday through Friday; hours may vary based on patient care needs.

Education and Experience Requirements:

• High school diploma or equivalent preferred; clinical experience at the Medical Assistant level or related experience.
• Minimum of two (2) years of healthcare scheduling, medical office, surgical scheduling, or related experience.
• Experience working with electronic medical records (EMR) and scheduling systems.
• Knowledge of medical terminology, anatomy, and surgical procedures.

Certification: CMA, RMA, or other third-party accreditation for Medical Assisting, preferred.

Contact: For the full job description or additional information, please contact Human Resources at 207-498-2356 ext. 2031. Pines Health Services offers a competitive benefits package. You can view the complete details here: Pines Health Services Benefits

Equal Employment Opportunity

Pines Health Services is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal or Maine law.