What are the responsibilities and job description for the Leasing & Move-in Manager position at Mai Placement?
Leasing & Move-In Operations ManagerWilliamsburg Brooklyn $125,000 – $150,000(DOE)Industry: Luxury Multifamily / Real Estate ManagementCompany OverviewA high-end residential real estate company managing luxury apartment buildings is seeking an experienced operations-focused leader to oversee the leasing office and move-in process. The portfolio serves a high-touch tenant base and requires strong execution, organization, and people management to ensure a seamless resident experience from first showing through move-in.Position OverviewThe Leasing & Move-In Operations Manager owns the full pre-move-in lifecycle — from apartment showings and applications through lease execution, keys, and move-in readiness. This role manages the leasing office team and move-in coordinators, ensuring all processes run smoothly, milestones are hit, and details are never missed.This is a hands-on leadership role requiring prior real estate office experience and the ability to manage and motivate a predominantly team with professionalism, clarity, and respect.The Ideal CandidateBackground in real estate, leasing, or property managementProven people-management experienceHighly organized, proactive, and execution-focusedComfortable leading and working closely with womenApproachable, respectful, and able to drive accountabilityCapable of taking a vision and turning it into structured, repeatable processKey ResponsibilitiesLeasing Office OversightOversee daily leasing office operationsEnsure apartments are shown properly and professionallyMonitor leasing activity, follow-ups, and application flowMaintain a high-touch, responsive client experienceMove-In OperationsOwn the move-in process from lease signing to key handoffEnsure units, keys, paperwork, and vendors are ready on timeCoordinate with move-in coordinators, maintenance, and handymenEliminate last-minute issues and breakdownsTeam LeadershipDirectly manage 3 leasing agents and 3 move-in coordinatorsSet clear expectations, workflows, and accountabilityIdentify performance gaps and implement improvementsBe present and hands-on — not just oversightProcess & ExecutionBuild structure where gaps currently existEnsure all paperwork and approvals are completed accuratelyPush execution, deadlines, and follow-throughServe as the point person ensuring nothing slipsQualifications (Must-Haves)Experience in a real estate or property management officeManagement experience requiredStrong operational, organizational, and follow-up skillsProfessional, calm, and people-oriented leadership styleEmail resumes to: yanky@maiplacement.com
Salary : $125,000 - $150,000