Terminal Coordinator

The Terminal Coordinator manages daily transportation operations at a terminal facility, ensuring efficient and safe logistics processes. This role involves coordinating driver assignments, overseeing freight movement, maintaining compliance with transportation regulations, and supporting operational excellence.

Essential Job Functions:

• Oversee and coordinate daily terminal operations, including dispatching drivers and managing delivery schedules. 
• Establish relationships with drivers, addressing their needs, interests, and operational concerns. 
• Monitor Transportation Management Systems (TMS) to track shipments, optimize routing, and ensure timely deliveries. 
• Serve as the primary contact for drivers, addressing operational concerns, route changes, and safety issues. 
• Conduct regular safety and compliance meetings to reinforce company policies and regulatory adherence. 
• Support customer service efforts by resolving shipping and delivery issues, maintaining strong client relationships. 
• Maintain accurate records of shipments, driver schedules, and compliance documentation. 
• Ensure proper maintenance and safety of fleet equipment, coordinating repairs as needed. 
• Communicate effectively with upper management regarding operational challenges and process improvements. 
• Ensure compliance with safety standards and company policies. 
• Perform other related duties as assigned.