Commercial Lines Account Manager

Commercial Lines Account Manager (Property & Casualty)

Location: Winchester, Virginia

Work setup: On site

Compensation: $65,000 to $75,000 base salary per year, depending on experience

We are seeking an experienced Commercial Lines Account Manager to join an established independent insurance agency in Winchester, Virginia. This hands-on role manages a book of commercial accounts end to end, including new and renewal quoting, applications, binders, certificates, endorsements, billing and client service, working closely with the agency's Producers.

The ideal candidate brings solid property and casualty experience and holds an active P&C license. Strong organization is key, since the role handles a high volume of client and carrier requests where accuracy matters. The position is offered at different levels depending on experience, and the level determines compensation and the size of the book managed.

Duties / Tasks to perform

• Manage an assigned book of commercial lines accounts, handling new and renewal quoting, change requests and client inquiries.
• Review existing accounts to identify exposures to loss and recommend appropriate coverage in coordination with the Producer.
• Provide technical support to Producers on coverage forms and quotations.
• Complete applications with the Producer and submit them to eligible carriers, following up to ensure timely receipt of quotations and policies.
• Order and issue binders, certificates, policies and endorsements, verifying their accuracy before sending them to the client.
• Verify policy and policy change information and facilitate corrections when needed.
• Prepare summaries of insurance and proposals as needed.
• Review policy audits, verify their accuracy and resolve discrepancies between client and carrier.
• Review and process renewals at least 30 days before expiration and participate in team renewal meetings.
• Identify the reasons behind cancellation requests and work with the Producer to save the account.
• Process cancellation requests with carriers and follow up to ensure they are completed on time.
• Determine whether direct or agency billing applies and invoice accordingly, following the agency's credit and collection policy.
• Assist clients with first reports of claims alongside the Claims Coordinator and follow up on claim status.
• Actively offer additional lines of coverage to every account.
• Accompany Producers on client and prospect meetings when requested.
• Stay current on commercial lines products, markets, underwriting procedures and industry changes.

Requirements

• 5 years of progressive property and casualty insurance experience. Senior levels require 7 to 10 years.
• Property & Casualty insurance license in good standing, or reinstated within 30 days of employment.
• Strong command of Windows and Microsoft Office (Outlook, Excel, Word), plus experience with agency management systems and electronic filing.
• Clear, professional written and verbal communication, adapted to each client's preferred way of communicating.
• Strong attention to detail and the ability to prioritize a heavy workload.
• Valid driver's license.
• Ability to work on site in Winchester, Virginia.
• Client service experience is preferred.
• Two years of completed college coursework or an industry designation is preferred.
• Expert knowledge of a niche market, such as agriculture or bonds, is a plus.

Pay: $65,000.00 - $75,000.00 per year

Work Location: In person

Salary : $65,000 - $75,000