PeopleSoft HCM Technical Functional Lead

Position Overview:

We are seeking a highly skilled Senior Functional Technical Lead with deep expertise in PeopleSoft HCM 9.2 and CAPPS HR/PY environments supporting large-scale statewide ERP operations. The ideal candidate will bring strong technical development skills, functional HR/payroll knowledge, and extensive experience supporting Texas public sector ERP systems, ensuring compliance, stability, and continuous improvement across enterprise HR operations.

Key Responsibilities:

• Provide end-to-end support for CAPPS HR/PY modules, ensuring system stability, compliance, and operational continuity.
• Perform system configuration changes and oversee technical development activities across ERP environments.
• Develop and support technical components including App Designer, Integration Broker, SQR/SQL, BI Publisher, and SAP Business Objects.
• Manage batch processing activities including Run My Jobs (RMJ) and monitor job scheduling and execution.
• Support Priority 1 and Priority 2 incidents in coordination with Major Incident Management (MIM) processes.
• Participate in Disaster Recovery (DR) exercises and ensure system readiness and recovery compliance.
• Coordinate fiscal year-end processes at a statewide level, ensuring smooth payroll and HR transitions.
• Provide Tier 2 support across a large multi-agency environment, coordinating with Managed Services Tier 3 vendors.
• Develop strategic roadmaps and contribute to functional project management activities within CPA s CAPPS program.
• Prepare executive-level presentations, audit responses, and open records request documentation.
• Ensure compliance with federal labor laws, FMLA regulations, State of Texas policies, and NIST security standards.
• Analyze and resolve data synchronization issues between CAPPS and SPRS systems using SQL.
• Manage Approval Workflow Engine (AWE) configurations and support HR workflow automation.
• Ensure WCAG 2.1 compliance for all distributed reports, documents, and communications.
• Interpret contractual obligations and enforce vendor accountability in daily operations.

Required Experience:

• Extensive experience supporting CAPPS HR/PY and PeopleSoft HCM 9.2 environments.
• Strong technical expertise in App Designer, Integration Broker, SQR/SQL, BI Publisher, and reporting tools.
• Hands-on experience with system configuration, batch job management, and production support.
• Experience supporting large-scale, multi-agency ERP environments (30 agencies).
• Strong knowledge of federal labor laws, including FMLA compliance.
• Experience in incident management (P1/P2), DR exercises, and ITIL-based service operations.
• Experience with executive reporting, audits, and contract interpretation.
• Experience managing fiscal year processing in a statewide ERP environment.

Preferred Experience:

• Experience supporting Texas Statewide Financial Systems and legacy ERP environments.
• Strong understanding of CAPPS governance, operations, and production support processes.
• Experience working with managed service providers in Tier 3 support models.

Core Competencies:

• Strong technical-functional ERP expertise
• High-level problem solving and incident management
• Stakeholder and vendor management
• Compliance, audit readiness, and regulatory alignment