Front Office Assistant Medical/BH

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13394981 **Department: Medical/Behavioral Health** **Reports to: Clinical Director** Office Assistant is responsible for scheduling patients, greeting patients/visitors, ensuring information is obtained and entering all relevant data into EHR. Office Assistant will provide optimum attention to the needs and concerns of our patients/visitors at all times. Reports to the Clinical Director. **ILLUSTRATIVE EXAMPLES OF WORK**

• Obtains necessary information and completed forms to complete an accurate registration process for all patients being seen in the clinic. ```{=html}
  
  

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• Verifies all information obtained is complete and accurate.
• Enters information into the Practice Management system, to ensure that patients are registered appropriately, and billing can be completed in a correct and timely manner.
• Communicates timely and accurately with all Provider and support staff to help direct patients to their rooms or operatories to be seen. ```{=html}
  
  

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• Answers phones appropriately, timely and provides necessary information and/or obtains necessary information. Returns calls in an appropriate manner. ```{=html}
  
  

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• Schedules appointments as needed for patients.
• Flexible when needed when scheduling changes occur.
• Monitors equipment and takes necessary steps to get repairs made when needed.
• Monitors supplies and takes necessary steps to replenish as needed.
• Maintains manuals as needed.
• Communicates necessary information with other staff as needed.
• Performs other duties as assigned consistent with those outlined above.
• Provide education to patients regarding Health Center policies and procedures.
• Front Office Assistant will assist in making sure that all measures are met and will document their part during the registration process
• Front Office Assistant is required to know and understand all State and Government required measures ```{=html}
  
  

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• Performs other duties as required or assigned.