What are the responsibilities and job description for the Office Manager position at Mack & Associates, Ltd.?
A successful real estate brokerage team is seeking a polished Office Manager to drive operational efficiency and support its growing team. The Office Manager plays a key role within the organization, overseeing daily office operations, providing support to brokers and leadership, keeping workflows organized, and maintaining a high level of client service. This position requires strong organizational abilities, operational insight, attention to detail, and familiarity with the luxury real estate environment. The role offers a salary range of $70,000 to $100,000.
Responsibilities of the Office Manager:
- Oversee the day-to-day operations of a high-performing residential real estate office.
- Maintain organization and efficiency across transactions, listings, and internal workflows.
- Provide administrative and operational support to brokers and internal teams as needed.
- Assist with onboarding new agents and provide ongoing administrative support to staff.
- Coordinate with vendors and external partners to support marketing efforts and client services.
- Ensure all materials, documentation, and systems remain accurate, organized, and compliant.
- Support basic bookkeeping, payroll coordination, and office-related financial tracking.
- Manage office supplies, vendor relationships, and overall office functionality.
- Assist leadership with process improvements and general office initiatives.
Qualifications of the Office Manager:
- 3–5 years of experience in office management, operations, or administrative support, preferably within real estate.
- Strong organizational and multitasking abilities in a fast-paced environment.
- Familiarity with CRM tools, MLS systems, or similar platforms preferred.
- Understanding of real estate office operations and transaction processes is a plus.
- Basic financial knowledge, including invoicing, expense tracking, or payroll coordination.
- Excellent written and verbal communication skills with a professional, client-facing demeanor.
- Detail-oriented with a proactive, problem-solving mindset.
- Ability to work collaboratively while taking ownership of office operations.
P-12
Salary : $70,000 - $100,000