Billing Coordinator

A well-established healthcare services organization in Wilmette is seeking a detail-oriented and proactive Billing Coordinator to join their growing team. This position is ideal for someone who thrives in a fast-paced environment and enjoys managing complex billing processes while collaborating with both internal teams and external stakeholders. This role offers a competitive salary of $80K–$100K, along with a comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, and opportunities for professional growth and advancement. This position is fully on-site Monday-Friday.

Responsibilities of the Billing Coordinator:

• Perform thorough follow-up activities on outstanding accounts to work toward timely account resolution and maintain accurate account balances.
• Facilitate billing and collections processes for outstanding accounts receivable while ensuring compliance with company policies and industry standards.
• Communicate with patients, insurance carriers, attorneys, vendors, and other third-party payers regarding billing inquiries, claim status updates, and payment resolutions.
• Manage primary, secondary, and tertiary billing processes, including Medicare and other government and non-government payer accounts.
• Monitor daily billing and customer service queues to maintain productivity standards and identify trends requiring management attention.
• Document all account activity, correspondence, conversations, and actions taken to support claims reviews, appeals, and follow-up efforts.
• Partner with the Billing Manager to investigate and resolve claim discrepancies, billing concerns, denied claims, and other account-related issues.

Requirements of the Billing Coordinator:

• Bachelor’s degree preferred; equivalent professional experience will be considered.
• Minimum of 3 years of billing, accounts receivable, collections, or healthcare revenue cycle experience required.
• Strong knowledge of insurance billing processes, including Medicare, commercial insurance, and third-party payer requirements.
• Excellent verbal and written communication skills with the ability to professionally interact with patients, vendors, attorneys, and insurance representatives.
• High attention to detail with strong organizational and documentation skills in a deadline-driven environment.
• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word, as well as billing and claims management systems.
• Ability to prioritize multiple tasks, problem-solve effectively, and work independently while collaborating with cross-functional teams.

P-2