What are the responsibilities and job description for the Owner's Representative - Retail Tenant Services position at Macdonald & Company?
Macdonald & Company is partnered with a leading owner, operator, and developer of premier retail and mixed-use properties to appoint an Owner's Representative - Retail Tenant Services in San Jose, CA.
Overview:
This role involves overseeing and coordinating construction projects across a designated portfolio, managing landlord and tenant work, budgeting, scheduling, and ensuring seamless project execution from lease negotiation through completion. The Owner's Rep serves as the key liaison between internal teams, tenants, architects, and contractors throughout the design and construction process.
Responsibilities:
- Drive the design, permitting, and construction process to achieve optimal rent commencement dates.
- Oversee projects from conceptual estimating to closeout for new and existing retail properties.
- Coordinate with Leasing, Legal, Asset Management, and Development to ensure lease terms are met.
- Review leases, construction drawings, and insurance certificates for compliance.
- Manage project budgets and contracts to ensure timely delivery of landlord’s work.
- Provide regular project status updates and troubleshooting support.
Qualifications:
- 3-7 years of experience in tenant coordination, construction, or project management.
- Experience with retail property design and construction.
- Degree in Architecture, Construction Management, or related field preferred.
- Strong communication, organizational, and analytical skills.
- Proficiency in reading architectural drawings and financial analysis/reporting.
- Excellent negotiation and customer service skills.
- Proficiency in MS Office; graphic design skills are a plus.
- Ability to travel to project sites and occasionally to the San Jose office.