Talent Manager

Company Description

M.R. Williams, Inc. is a family-owned business where convenience distribution is done differently. Established in 1976, M.R. Williams, Inc. has evolved throughout the years, partnering with the convenience store channel to provide not only products and customer service but technological solutions unlike any other. Our employees understand that their purpose is to make every decision by first asking how it will impact the customer. We take pride in understanding our customers’ needs and providing solutions through our selfless service and continuous search for improvement. We are excited to find talented individuals who share our passion for our customers.  

Novelty Express is a leading provider of novelty and impulse items for convenience stores, truck stops, travel centers, and other retail outlets. It is a division of M.R. Williams, Inc., serving customers via a DSD model. 

WilFoods, LLC, our sister company, offers a comprehensive selection of proprietary grab-n-go products, with custom label availability. We operate state-of-the-art facilities, handle all the staffing and regulatory requirements, and more. Our products are available for distribution to various industries, including convenience stores, schools, prisons, office parks, and more. 

All MR Williams employees are to demonstrate behaviors in harmony with MR Williams' values of Sincere Commitment, Selfless Service, and Never Satisfied. 

Role Description

M.R. Williams, Inc. is seeking a full-time, on-site Talent Manager based in Henderson, NC. The Talent Manager will oversee recruitment, onboarding, and retention strategies to attract and cultivate top talent. Responsibilities include crafting job descriptions, conducting interviews, collaborating with department leaders to assess workforce needs, and implementing employee development programs. The Talent Manager will also manage performance evaluations, build relationships with external recruitment partners, and ensure compliance with employment regulations.

Qualifications

The Talent Manager primary duty is the acquisition and development of talent. The Talent Manager will ensure that MRW is properly sourcing, screening, and hiring talent in accordance with all local and federal labor laws as well as ensuring that talent meets the needs of the business unit. The Talent Manager will also work with the VP of Human Resources, and resolve any in VP of Human Resources absence, in investigating and handling any Employee Relations concerns that may arise.    

Essential Duties and Responsibilities

• Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, and clients) via strong communication skills; proficiency in the English language may be required.
• Excellent follow-up and time management skills; must be able to work productively in a fast-paced environment with little direct supervision.
• Ability to clearly and concisely draft various types of written correspondence
• Complete the hiring process within defined metrics to minimize overall time-to-fill. Develop appropriate marketing strategies, define roles and responsibilities of the hiring team, and develop service-level agreements to ensure an effective and efficient recruitment lifecycle while minimizing cost-per-hire.
• Provide creativity in sourcing talent, including job boards, career fairs, social media, workforce centers, non-profits, schools, military contacts, and other organizations.
• Research and recommend new sources for active and passive candidate recruitment.
• Develop a pool of qualified talent in advance of a need.
• Develop, initiate, and maintain effective programs for workforce retention, promotion, and succession planning.
• Manage the applicant tracking system.
• Develop and facilitate presentations and training.
• Properly handle any employee relations issues that may arise.
• Provide feedback to leaders of all levels so that they may develop and grow.
• Handle any ADA and FMLA concerns.
• Management retains the discretion to add or change duties at any time.

Education, Experience and Skills Required

• Associate degree (AA) or equivalent from a two-year college or technical school, or six months to one year of related experience and/or training; or equivalent combination of education and experience
• Minimum of two years of experience recruiting 
• Sound knowledge and thorough understanding of internet recruitment resources 
• Advanced cold calling and recruiting skills, as well as demonstrated follow-up ability on all recruitment activities.
• Intermediate level skills using MS Office software products (MS Word, Excel, PowerPoint)
• Strong interpersonal and communication skills; ability to communicate with candidates, clients, and co-workers clearly and effectively in an effective manner via phone, Teams, and email to establish/maintain professional business relationships.

Physical Requirements, Working Conditions, and Travel Requirements

• Physical Requirements
• Must be able to lift up to 20 pounds.
• Must be able to push up to 20 pounds.
• Must be able to pull up to 20 pounds.
• Must be able to sit for long periods of time.
• Limited Overnight Travel Required