People Operations Coordinator

Unleash Your Culinary Passion: People Operations Coordinator at M Culinary Concepts (Employee-Owned!)

If you have experience in the food and beverage world, M Culinary is searching for a passionate People Operations Coordinator to join our vibrant team and help us create incredible catering experiences across the Southwest. We’re an award-winning catering company based in Phoenix, AZ (we're talking TOP COMPANIES TO WORK FOR & GREAT PLACE TO WORK three years running!).

Bonus: you'll be part of an employee-owned company!

About the role:

If you’re proactive, organized, and have strong interpersonal skills, we invite you to join our dynamic team at M Culinary as a People Operations Coordinator!

Key responsibilities include:

Staffing & Scheduling:

· Enter and update all scheduled shifts in Nowsta for variable team members across FOH, BOH, Warehouse, and Nibblers.

· Apply accurate tags, event names, and location details for each scheduled shift.

· Maintain up-to-date scheduling information in collaboration with the People Operations Manager and operational leads.

· Communicate schedule confirmations, updates, and instructions to team members as needed.

· Ensure all changes are accurately reflected in Nowsta and other internal systems.

· Assist with preparation of weekly staffing summaries and distribution to event and department leaders.

Communication & Coordination:

· Manage the staffing phone, responding promptly to calls, texts, and inquiries regarding scheduling, event details, or check-in procedures.

· Serve as a point of contact for variable team members with questions related to shifts or event assignments.

· Collaborate closely with the People Operations Manager to relay updates from Operations, HR, and event leadership.

Event and Administrative Support:

· Provide on-site check-in support during high-volume events to ensure smooth arrivals, clock-ins, and staffing transitions.

· Assist with troubleshooting last-minute scheduling or attendance issues during event load-ins and service times.

· Maintain professionalism and clear communication with event leaders during on-site support.

· Maintain accurate digital records of schedules, attendance, and staffing notes.

· Support training logistics, including tracking attendance and assisting with classroom setup as needed.

· Assist with weekly labor and staffing documentation to support payroll and reporting processes.

· Participate in special projects and seasonal initiatives as assigned by the People Operations Manager.

M Culinary Concepts: Where Food is Fun!

Forget stuffy corporate kitchens. Here at M Culinary, we're a passionate crew obsessed with crafting amazing food & beverage experiences. Our core values? Inspiring Passion, Service to Others, Humbly Confident, and Making Huge Fun! Think fast-paced, collaborative, and full of good times (and of course, delicious food!).

The Perks You Deserve:

As an employee-owner, you'll enjoy a sweet benefits package including medical, dental, vision insurance, a 401(k) match, and daily grab-and-go lunches made by our amazing chefs! Plus, you'll stay connected with our internal app and experience the ownership spirit that makes M Culinary so special.

What we need from you:

Along with your amazing attitude, we’re seeking a dynamic individual with a passion for - or experience in - the food and beverage industry.

The ideal candidate will have:

· Experience in hospitality, catering, or scheduling coordination preferred.

· Strong organizational and time-management skills.

· Excellent written and verbal communication abilities.

· Ability to manage multiple priorities in a fast-paced environment.

· Working knowledge of scheduling or HR systems (Nowsta, UKG, or similar).

· Proficiency in Microsoft Excel, Outlook, and shared file systems.

· Professional demeanor with strong customer service and teamwork orientation.

· Willingness to work evenings, weekends, and holidays as needed for event operations.

Most importantly, we want someone who can excel in their role while having fun and bringing positive energy to the team!

Ready to Join the M Culinary Team?

If you're a passionate People Operations Coordinator who thrives in a fun and fast-paced environment, we want to hear from you! Apply today and help us deliver extraordinary experiences!