What are the responsibilities and job description for the Associate Premium Auditor position at LWCC?
LWCC is a Champion of Louisiana and proud to be headquartered in the state capital, Baton Rouge. As a model private mutual workers’ comp company, we are dedicated to excellence in execution from underwriting to compassionate care of injured workers. We are proud to partner with our agents and together deliver outstanding service to our policyholders and their workers. Louisiana Loyal, a movement we launched and continue to lead to celebrate and elevate Louisiana, drives us in pursuit of our purpose to help Louisiana thrive by bettering our state one business and one worker at a time. LWCC has been consistently recognized by industry leaders and named to the Ward’s 50® group of top-performing insurance companies, supporting our promise to provide safety, security, and stability to businesses in Louisiana.
Our company offers an excellent benefits package including health, dental, vision, life and disability insurance; a 401(k) savings plan; educational assistance; and an on-site fitness center. LWCC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, sex, age, handicap, Vietnam era or disabled veteran status.
For more information on LWCC, its services, and its efforts to elevate Louisiana, please visit www.lwcc.com.
Overview
To conduct Workers’ Compensation premium audits by investigating, examining, and reporting on financial and operational characteristics of policyholder’s business operations in order to accurately determine final earned premium. This is an entry-level premium audit position. The intent of this position is to provide a two to three-year training program to gain practical workers’ compensation premium audit and underwriting experience.
Major Areas of Accountability
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Our company offers an excellent benefits package including health, dental, vision, life and disability insurance; a 401(k) savings plan; educational assistance; and an on-site fitness center. LWCC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, sex, age, handicap, Vietnam era or disabled veteran status.
For more information on LWCC, its services, and its efforts to elevate Louisiana, please visit www.lwcc.com.
Overview
To conduct Workers’ Compensation premium audits by investigating, examining, and reporting on financial and operational characteristics of policyholder’s business operations in order to accurately determine final earned premium. This is an entry-level premium audit position. The intent of this position is to provide a two to three-year training program to gain practical workers’ compensation premium audit and underwriting experience.
Major Areas of Accountability
- Conduct thorough analysis of policyholders’ business records to determine premium base exposures per terms of policy contract, manual rules, and procedures.
- Track due dates of audits and ensure completion in a timely manner. If working in the field, will need to balance workload and itinerary planning.
- Comply with NCCI regulations and company guidelines and maintain working knowledge of relevant insurance manuals and related material.
- Consult with policyholders and agents to ensure understanding of the premium audit process and how exposures are classified and rated for premium basis.
- Maintain favorable relationships with agents and policyholders through superior customer service.
- Communicate with other internal business units to identify and monitor fraud and problem accounts.
- Strong character
- Alignment with company values, mission, and vision
- Trustworthy and honest
- Decisive
- Curious and persistent
- Passion for innovation
- Willingness to learn
- Adaptive to changing (tolerance for ambiguity)
- Desire to collaborate to achieve corporate goals
- Strong communicator
- Effective written and oral communication skills
- Empathetic listener and open-minded
- Commitment to accountability
- Analytical Skills
- Ability to plan and perform a wide variety of duties involving the assembly, organization, and evaluation of diverse types of information.
- Considerable judgment required to work independently toward individual and overall company results.
- Can make decisions based on precedent and company policies and can use judgment to determine when certain circumstances warrant escalation to management for review and consideration.
- Technical Knowledge
- Extensive knowledge of insurance coverage, auditing techniques, and Workers’ Compensation insurance classifications.
- Working knowledge of Microsoft Office Applications
- Decision Authority
- Determine exposure and proper classification of business operations based on interpretation and logical application of manual rules.
- A CPCU or Bachelor’s degree. Minimum of 1 year of workers’ compensation premium audit or underwriting experience preferred. CPCU and/or APA preferred.
- OR High School Diploma with a minimum of 4 years workers’ compensation premium audit experience.
- Underwriting experience may be considered with demonstrated competencies in NCCI rules and classifications.
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