Associate Premium Auditor

Position Summary:

The Associate Premium Auditor supports the Premium Audit team by assisting with audits of assigned policyholders to ensure accurate premium calculation through proper classification and exposure review. Working under the guidance of experienced auditors and the Premium Audit Manager, this role focuses on learning audit processes, developing technical expertise, and providing courteous and professional service to policyholders, agents, and internal teams. This position may be office-based or remote, with work location and schedule coordinated with the Premium Audit Manager.

Essential Functions:

Audit Support – Assist in conducting physical, virtual, or mail audits by collecting and reviewing payroll, sales, and financial records to support classification and exposure verification.

Data Review & Verification – Gather and organize policyholder documentation; perform initial checks for accuracy and compliance with company and regulatory guidelines.

Reporting & Documentation – Prepare clear, accurate notes and draft audit reports under supervision, ensuring records are complete and well organized.

Collaboration with Underwriting – Work with Underwriting staff to provide information needed to validate class codes and exposures.

Scheduling & Client Engagement – Schedule audit appointments and communicate with policyholders about required documents and processes.

Discrepancy Resolution – Identify potential misclassifications or discrepancies and escalate them to senior auditors for review.

Communication & Service – Respond to routine questions from policyholders, agents, and internal partners promptly and professionally.

Learning & Process Improvement – Participate in training, contribute ideas for process improvements, and build knowledge of classification and exposure rules.

Compliance & Standards – Follow department procedures, timelines, and quality standards while maintaining confidentiality.

Other Duties – Perform additional related responsibilities as assigned by the Premium Audit Manager.

Knowledge, Skills, and Abilities:

• Basic proficiency in MS Office Suite (Excel, Word) and willingness to learn internal systems.
• Strong organizational skills and attention to detail.
• Ability to collect, interpret, and summarize data under supervision.
• Good verbal and written communication skills, with eagerness to learn how to explain audit findings clearly.
• Ability to work independently on routine tasks and ask questions when needed.
• Demonstrated professionalism, ethical behavior, and customer service focus.
• Strong time management and follow-through skills.

Training and Experience/Minimum Qualifications:

• High school diploma or GED required, Associate’s or Bachelor’s degree in Accounting, Finance, Business, or related field preferred.
• Previous experience in insurance, accounting, payroll, or related office work helpful but not required.
• Basic knowledge of workers’ compensation or insurance terminology preferred but not required.
• Willingness to pursue industry training or designations (APA, AU, CPCU, etc.) as part of career development.

Working Conditions:

• Occasional travel, including overnight stays, as coordinated with the Premium Audit Manager.
• Ability to maintain regular, punctual attendance and meet productivity standards.
• Ability to safely and successfully perform essential job duties in compliance with federal, state, and local standards.

Job Type: Full-time

Pay: $41,720.00 - $77,480.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid parental leave
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person

Salary : $41,720 - $77,480