What are the responsibilities and job description for the Assistant Store Manager position at LV Petroleum?
Las Vegas Petroleum is seeking a motivated and dynamic Assistant Store Manager to join our team. The Assistant Store Manager will play a crucial role in supporting the Store Manager in executing daily operations, delivering outstanding customer service, and driving sales in our convenience stores. This position offers an opportunity to develop leadership skills while contributing to the success of the store and enhancing the shopping experience for our customers.
Key Responsibilities:- Assist the Store Manager in the overall management of store operations to ensure efficiency and effectiveness.
- Participate in the opening and closing of the store, along with cash handling and reporting.
- Maintain a clean, organized, and well-stocked store environment.
- Help oversee the implementation of company policies and procedures.
- Assist in recruiting, training, and mentoring staff in alignment with company values.
- Contribute to scheduling and staffing needs to support operational demands.
- Provide ongoing support and feedback to team members to enhance performance and morale.
- Ensure high-quality customer service and manage customer queries or complaints effectively.
- Promote a positive shopping experience by fostering a customer-centric team culture.
- Encourage staff to maintain a friendly and welcoming attitude towards all customers.
- Assist in inventory management processes, including ordering, receiving, and stocking merchandise.
- Perform regular inventory counts and control measures to minimize shrinkage.
- Ensure products are displayed according to company merchandising standards.
- Aid in achieving store sales targets and contributing to profitability.
- Analyze sales data and report on performance metrics regularly.
- Assist in developing promotional strategies to attract and retain customers.
- Ensure adherence to health, safety, and sanitation regulations within the store.
- Educate and enforce safety practices among employees.
- Conduct regular safety audits and address any hazards promptly.
- Assist the Store Manager with administrative tasks, including payroll processing and employee records.
- Prepare and maintain reports on store operations, sales, and customer service metrics.
- Support other duties as assigned by the Store Manager.
- High school diploma or equivalent is required; a degree in business management is a plus.
- Minimum of 1-3 years of retail or convenience store experience, with management experience preferred.
- Strong leadership, organizational, and interpersonal skills.
- Excellent communication skills, both verbal and written.
- Proficiency with point-of-sale systems and basic financial reporting.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
- Understanding of retail operations, sales principles, and inventory management.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Ability to stand and walk for long periods and perform manual labor tasks.
- Capability to lift and carry items weighing up to 30-50 pounds as needed.
- Willingness to perform tasks that include stocking, cleaning, and maintaining store appearance.
Competitive hourly wage.
Opportunities for growth and advancement.
Employee discounts on food.