Office Administrator (Office and Operations Support)

SUMMARY: The Office Administrator supports daily on-site office operations through administrative tasks, customer service, and operational support. This role is ideal for someone organized, detail-oriented, and willing to learn new processes, including medical billing and inventory support.

Essential Duties

• Provide general administrative support including data entry, filing, and document management
• Answer phones and provide professional customer service
• Maintain accurate and organized records with a high level of attention to detail
• Assist with medical billing tasks (training provided)
• Troubleshoot basic computer or system issues and assist staff as needed
• Support overall office and operational needs, assisting across departments as needed
• Reports to work on time for all scheduled shifts and completes entire shift.
• Understands and adheres to HIPPA regulations and requirements at all times.
• Follows established safety standards and procedures and complies with legal regulations
• Participate in assigned project work.
• Support overall office operations and assist team members as needed
• This role is performed fully on-site and requires consistent in-person attendance during scheduled hours

Qualifications/Requirements

• Previous administrative experience required
• Ability to work independently, organize tasks, and meet established deadlines.
• Strong computer skills and ability to learn new systems quickly
• Proficient in Microsoft Office and Microsoft Excel
• Basic technical troubleshooting skills
• Excellent organizational skills and attention to detail
• Ability to work effectively with staff and clients.
• Ability to multitask and adapt in a fast-paced environment

PHYSICAL DEMANDS AND CONDITIONS:

The physical requirements described below are representative of those necessary to perform the essential functions of this position. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform these essential functions.

This position operates in a clinical laboratory/medical practice environment with potential exposure to communicable diseases and biological specimens, including body fluids. While performing the duties of this role, the employee is regularly required to communicate verbally and audibly. Frequent use of hands and fingers for handling specimens, tools, and equipment is required. The employee may be required to stand, walk, sit, reach, bend, stoop, kneel, crouch, or occasionally climb.

The role may require lifting and/or moving up to 15 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Hours:

Typical work hours: Monday - Friday 8am - 5 pm

May need to work occasional pre-approved overtime.