What are the responsibilities and job description for the Office Administrator position at Pye-Barker Fire & Safety, LLC?
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The Office Administrator supports the daily administrative and operational functions of the office. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.Essential Duties & Responsibilities:
Service as the primary contact for incoming office phone calls and customer inquiries.
Process customer payments, assist with billing inquiries, and processes check scanning and bank deposits.
Support the Scheduling Coordinator as needed with service call scheduling.
Coordinate and schedule fire alarm inspections and maintain related documentation.
Send inspection reports to customers and close completed inspection tickets.
Update and maintain required state compliance and inspection reporting systems.
Ensure customers billed for inspections are scheduled and receiving services accordingly.
Maintain accurate and up-to-date customer account records, including contact and billing information.
Process account cancellations and assist customers with administrative request such as tax forms and insurance certificates.
Assist other departments as needed
Assists with projects and event support
Perform other duties assigned by management.
Education/Qualifications:
Two (2) years of related administrative, office or clerical experience
Advanced proficiency with Microsoft Office Suite including Excel, Word and PowerPoint
Experience with Excel and be comfortable with managing excel generated reports
Excellent time management skills with a proven ability to meet deadlines.
Notary Public certification is a plus but not required.
Experience in office setting
Other Duties:
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Performs other duties as assigned.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Benefits and Perks:
Excellent pay
Medical, dental, vision
Company paid life insurance
Company paid short-term disability
401K with employer match
Paid vacation and company holidays
Training and Career Development
Company vehicle (if job applicable)
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
Pye-Barker Fire and Safety is an Equal Opportunity Employer