What are the responsibilities and job description for the Program Supervisor position at Lutheran Social Services of WI & Upper MI?
Program Supervisor – Residential Treatment (Substance Use Disorder)
Fahrman Center | Lutheran Social Services of WI & Upper MI
Full-Time | Typically 8am–4pm | Eau Claire, WI
Are you passionate about helping individuals overcome addiction and build a new future? Do you want to use your leadership skills to guide a dedicated team supporting adults on their sobriety journey? Join Lutheran Social Services as a Program Supervisor – Residential Treatment at the Fahrman Center, a 42‑bed residential program providing substance use disorder treatment and restorative justice services.
This Co‑Supervisor role shares day‑to‑day program oversight, staff support, and operational leadership to ensure high‑quality, compliant, and compassionate care.
What You'll Do
- Provide leadership for daily program operations
- Ensure quality services that meet licensing, contract, and best‑practice standards
- Supervise, train, schedule, and evaluate program staff
- Identify and support staff training needs
- Conduct case record reviews, case consultation, and occasional direct care
- Manage budget expenditures and support annual budget development
- Uphold agency policies, mission, values, and service standards
- Facilitate staff meetings and ensure strong team communication
- Support a safe and positive environment for clients and colleagues
What You Need
- Associate’s degree in social work, psychology, sociology, or related field
- 3 years of experience in social services or related field; experience with similar populations preferred
- Supervisory experience preferred
- Bachelor’s degree in a related field preferred
- Valid driver’s license & reliable transportation
- SAC-IT required; SAC or CSAC strongly preferred
- Strong verbal, written, and technology skills
- Ability to lead, coach, and model professionalism
Benefits & Perks
- Public Service Loan Forgiveness (PSLF) eligible
- Medical, dental, vision insurance
- Flexible Spending Accounts
- Mileage reimbursement
- Paid Time Off 10 paid holidays
- 403(b) retirement contributions
- Annual raises prioritized
- Employee Assistance Program
- Service awards & recognition
- Clinical supervision provided
Work Environment
- Combination of office and residential treatment setting
- May require local travel and occasional statewide travel
- Moderate physical activity including standing, walking, and occasional lifting
- Moderate noise level
Lutheran Social Services is an Equal Opportunity Employer (EOE).