What are the responsibilities and job description for the Volunteer Coordinator position at Lutheran Family Services?
Job Type
Full-Time
Position Summary:
Full-Time
Position Summary:
- The Volunteer Coordinator recruits, trains, and manages volunteers to best support refugee and immigrant populations served by Lutheran Family Services of Nebraska.
- Support recruitment, interviewing, matching, supervision, and retention of volunteer staff for programs and services.
- Develop and implement effective volunteer recruitment strategies.
- Train, supervise, and coordinate all new volunteers, serving as primary point-of-contact throughout their service.
- Coordinate reception of community donations, storage, and allocation to programs.
- Research and report on volunteer activities completed within programs.
- Participate in continuous quality improvement activities.
- Assist volunteers in completing appropriate paperwork (i.e., background checks, references, etc.) and monitor timesheets.
- Maintain timely records of volunteer hours, mileage, and in-kind donations as required by program.
- File volunteer feedback/evaluation in database records for each assignment.
- Assist in tracking volunteer recognition activities provided by programs.
- Develop presentations and literature about volunteerism at LFS, presenting to the public when such activities are designated.
- Assist in the development and coordination of volunteer recognition activities.
- Maintain regular communication with current volunteers including monthly meetings, e-newsletters, and individual calls, among others.
- Excellent interpersonal and customer service skills.
- Attention to detail, organizational skills, and proofreading abilities.
- Able to maintain confidentiality, and exercise judgment and diplomacy.
- Intermediate computer skills, including Microsoft Word, Excel, and Access.
- Valid driver’s license, current auto insurance, and ability to drive for organization business.
- Participate in the organization’s Performance & Quality Improvement (PQI) activities as assigned.
- Regular and predictable attendance, and promptness for work.
- Commitment to uphold the mission, vision, and values of Lutheran Family Services.
- Support Lutheran Family Services in the organization’s objective to be a diverse, equitable, inclusive, and accessible workplace.
- Verbal Communication
- Written Communication
- Relationship Builder
- Helping
- Organizing
- High School Diploma or equivalent is required; Bachelor’s degree is preferred.
- Experience in volunteer programming is preferred.
- Demonstrated understanding of and ability to work with people of diverse backgrounds.
- Valid driver’s license, liability auto insurance, and ability to drive a personal vehicle for agency work.
- Prolonged periods of sitting at a desk and working on a computer.
- In office work environment (Remote per approval).
- Laptop and company-issued cell phone.
- Travel to various office locations to support business needs, as needed and as applicable by region.
- Work a flexible schedule, including evenings and weekends to meet client needs (as directed).