What are the responsibilities and job description for the Waitstaff position at Lunasea?
Overview
Join our dynamic team as a Waitstaff member, where your enthusiasm and dedication will create memorable dining experiences for our guests. In this role, you will be the friendly face that welcomes guests, takes orders, and ensures every visit is exceptional. Your culinary knowledge and customer service skills will shine as you deliver top-tier service in a lively, fast-paced environment. We value energetic individuals who thrive on hospitality and are eager to contribute to a vibrant dining atmosphere.
Responsibilities
- Greet guests warmly and provide attentive, personalized service throughout their visit
- Take accurate food and beverage orders using POS systems such as Toast
- Upsell menu items and specials to enhance guest satisfaction and increase sales
- Serve food and drinks efficiently while maintaining high standards of food safety and sanitation
- Manage guest relations by addressing questions, resolving issues promptly, and ensuring a positive experience
- Assist with food handling, preparation, bussing tables, and maintaining cleanliness in dining areas
Skills
- Proven experience in food service or restaurant environments, especially in fine dining or nightlife settings
- Strong knowledge of POS systems includingToast; familiarity with cashiering and basic math skills
- Excellent customer service skills with the ability to build rapport and handle guest inquiries professionally
- Culinary experience or background in food preparation enhances your ability to recommend menu items effectively
- Effective time management skills to handle multiple tables efficiently during busy hours
- Knowledge of food safety regulations, sanitation practices, and proper food handling procedures
- Ability to upsell menu items confidently while maintaining a positive attitude in a fast-paced environment
Join us if you’re passionate about hospitality, enjoy working with people, and want to be part of a lively team dedicated to delivering outstanding guest experiences!
Pay: $2.13 per hour
Work Location: In person
Salary : $2