What are the responsibilities and job description for the Host/Hostess position at Lunasea?
Overview
Join our vibrant team as a Host/Hostess and become the welcoming face of our restaurant! In this lively role, you will create an inviting atmosphere by greeting guests with enthusiasm, managing reservations, and ensuring seamless seating arrangements. Your positive energy and excellent communication skills will set the tone for an exceptional dining experience. This paid position offers a dynamic environment where hospitality and guest relations are at the forefront of everything you do.
Duties
- Warmly greet guests upon arrival, providing friendly and professional service
- Manage reservations and waitlists efficiently using POS systems such as Aloha POS or Micros POS
- Coordinate seating arrangements to optimize table turnover and guest satisfaction
- Answer phone inquiries with courteous phone etiquette, providing accurate information about wait times and reservations
- Assist guests with seating preferences and special requests to enhance their experience
- Maintain cleanliness and organization of the host stand area
- Collaborate with servers and kitchen staff to ensure smooth service flow and guest satisfaction
Experience
- Previous host/hostess experience in a fast-paced food service or restaurant environment preferred
- Strong customer service skills with a passion for hospitality and guest relations
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members
- Familiarity with POS systems such as Aloha POS or Micros POS is a plus
- Experience in hotel or guest services can enhance your ability to anticipate guest needs
- Knowledge of serving protocols, restaurant operations, and hospitality standards is advantageous
- Ability to handle multiple tasks simultaneously while maintaining a positive attitude
Join us to be part of a dedicated team that values energetic service, clear communication, and creating memorable experiences for every guest. Your enthusiasm will help foster a welcoming environment where guests feel appreciated from the moment they walk through our doors!
Pay: $12.77 - $13.00 per hour
Work Location: In person
Salary : $13 - $13