Sr. Developer - Copilot

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

A little about us...

Role: Sr. Devleloper - Copilot

Location: Charlotte, NC

Position Summary:

Sr. Developer with strong knowledge in building CoPilot Agents. Knowledge of ML and Deep Learning is a plus. Should have hands-on coding experience in creating Microsoft CoPilot Agents.

Note: This role is responsible for building or Agents and help the business to address complex problems. This role is a developer position. Candidate should be ready to do hands-on coding.

Required Qualifications

1. Core Platform Skills (Must-Have)

🔹 Power Platform expertise

• Power Automate (Flows) → automation and backend actions
• Power Apps / Dataverse → data storage and app integration
• Power Fx basics → logic expressions used in agents

🔹 Copilot Studio fundamentals

• Topics, triggers, and conversation nodes
• Agent flows vs. skills (when to use each)
• Adaptive Cards for UI interactions

2. Generative AI & LLM Skills (Critical Differentiator)

🔹 Understanding of LLM-driven agents

• Prompt design and grounding
• Context management (multi-turn conversations)
• Retrieval-based answers using enterprise data

🔹 Prompt engineering

• Writing clear instructions for agents
• Controlling tone, style, and output consistency

3. Integration & API Skills (Enterprise Scale Enabler)

🔹 API and connector integration

• REST APIs
• Custom connectors
• Integration with internal platforms (e.g., MuleSoft, Starburst in your ecosystem)
• Microsoft Graph
• Azure OpenAI / AI services
• Microsoft 365 integration

4. Pro-Code Extension Skills

🔹Programming languages

• .NET / JavaScript / Python for building custom skills

🔹 Agent “Skills” development

• Build reusable backend capabilities (multi-step logic)
• Handle complex workflows (e.g., booking, provisioning)

🔹 YAML / DevOps-style agent authoring (emerging)

• Define agents via configuration (IaC-style)
• Use tooling for validation and automation

5. Conversational & UX Design Skills

🔹 Conversation design

• Writing natural, user-friendly dialogue
• Handling ambiguity and fallback scenarios

🔹 User journey thinking

• Intent → task completion → escalation
• Designing frictionless experiences

6. Data & Governance Skills (Critical in Banking Context)

🔹 Data grounding & governance

• Connecting agents to enterprise knowledge sources
• Ensuring correct data retrieval and accuracy

🔹 Security & compliance awareness

• Entra ID (authentication)
• Role-based access, data policies

7. Automation & Orchestration Thinking

🔹 Workflow orchestration

• Multi-step business processes
• Event-driven automation

🔹 Multi-agent patterns (advanced)

• Agents coordinating tasks across systems

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.