Intake Coordinator, Welcoming Center

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.
LSSI is hiring a full-time Intake Coordinator. Responsible for facilitating and coordinating the timely evaluation and acceptance of clients referred for services with varying presenting problems. Manages client caseload linked to medication management services. Serve as the diversion liaison for assigned hospital to ensure continuity of care for clients.
Schedule: 5 days a week, varies.

Benefits and Perks:
LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Salary $23-$26/Hourly.
• Opportunity for advancement.
• Clinical Supervision offered.
• Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!

Essential Functions:

• Complete crisis and initial intake assessments with clients, scheduled and walk-ins.
• Assess patients throughout their episode of care to determine medical necessity and to create an individualized plan of care for the identified diagnosis.
• Provide crisis/linkage case management to ensure continuity of care.
• Provide and coordinate a continuum of treatment services between the ED/SCH and BHAL referrals to meet patient needs.
• Comply with productivity standards.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner.

Position Qualifications:

• Bachelor's degree in social services or related field required.
• Master's degree preferred.
• Background check clearance required.
• LSW/LCSW/LCPC preferred.
• Minimum of one (1) year experience working with adult clients with mental health diagnosis, conducting counseling, crisis intervention or case management required.
• Proficient in the use of the EHR (Electronic Health Record) system required.
• Documented proof of passing the Illinois Medicaid Comprehensive Assessment of Needs and Strengths (IM CANS) training and test required.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing. Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.

Salary : $23 - $26