What are the responsibilities and job description for the Guest Services Explorer - Seasonal Event Staff position at Loveland Living Planet Aquarium?
Title: Guest Service Explorer – Seasonal Event Staff
Compensation: $13.50
Schedule: 5 PM – 11 PM Sunday – Saturday (Full-Time or Part-Time)
Duration: October - January
Do you love engaging with people, creating memorable experiences, and helping bring a magical event to life? Join our team Guest Services team as Seasonal Event Staff, supporting unforgettable experiences like our enchanting outdoor winter Lantern Fest!
About the Role
As a seasonal Guest Services Explorer, you’ll be part of the team welcoming guests to our aquarium, events, and one of our most anticipated seasonal celebrations. You’ll ensure every visitor enjoys the glowing magic of Lantern Fest, whether you’re assisting with tickets, guiding guests through dazzling displays, answering questions, supporting aquarium operations, or helping to keep the aquarium and event safe, clean and enjoyable.
About Us
At Loveland Living Planet Aquarium, we bring Earth’s ecosystems to life. Since opening our Draper facility in 2014, we have welcomed over 10 million visitors and provided educational experiences to more than 650,000 students. With a major expansion underway, we’re on track to become the largest aquarium in the Mountain West and one of the top five in the country
What Makes You a Great Fit?
- You have excellent communication skills and enjoy engaging with people in a fast-paced environment.
- You thrive in customer service roles and enjoy making people feel welcome and cared for.
- You’re a quick learner who can adapt to different guest needs and event scenarios.
- You’re dependable and flexible, ready to work evenings, weekends, and holidays (we’re closed on Thanksgiving and Christmas).
- You’re comfortable working outdoors for extended periods in winter weather.
No Experience? No Problem!
We welcome applicants from all backgrounds—no previous experience required! If you’ve worked in customer service before, that’s a big plus, but we’ll provide all the training you need to succeed. If you have a positive attitude and a willingness to learn, we’d love to hear from you!
What You’ll Be Doing:
- Welcoming and assisting guests with tickets and event check-ins.
- Guiding guests through event areas and answering questions.
- Supporting safety and enjoyment of Tuki’s Island Play Area.
- Maintaining a clean, safe, and inviting environment (including public restrooms, indoor and outdoor pathways, parking lots, event spaces, and play areas).
- Supporting crowd control during peak times and special activities.
Physical & Environmental Considerations:
- You’ll be on the move and interacting with guests throughout your shift.
- Work includes both indoor and outdoor winter settings, be prepared for a variety of temperatures, noise, and lighting conditions.
- Be ready to assist in maintaining clean public spaces including restrooms and potential clean-up of spills and accidents.
If you are ready to help create an unforgettable experience for our guests this winter season, we’d love to have you on our team!
Equal Opportunity Employer
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org.
Salary : $14
