What are the responsibilities and job description for the Hostess position at Lotte Hotels Americas?
Duties & Functions:
* Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
* Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
* Prepare table allocations from reservation book before respective meal period seating
* Ensure guests are graciously shown to their tables within a reasonable time of their reservation
* Adhere to hotel door policies and restrictions, including local and federal age guidelines aligned with liquor licensing
* Guarantee there is host/hostess coverage at the stand at all times
* Guarantee that the phone is answered within 2 rings in a courteous and helpful manner
* Ensure that seating is fair for all service staff
* Perform related duties and special projects as assigned
Pay Rate: $34.42 per hour
Qualifications:
Specific Job Knowledge & Skills:
* High School Diploma or equivalent required
* One to two years in a public contact position, preferably in an upscale or lifestyle brand restaurant or lounge
* Possess a gracious, friendly, and fun demeanor
* Ability to multitask, work in a fast paced environment and have a high level attention to detail
* Strong verbal and written communication skills in English
* Maintain positive and productive working relationships with other employees and departments
* Ability to work independently and to partner with others to promote an environment of teamwork
Physical Abilities:
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
* Requires standing, walking, repetitive motions, and bending
* Stand or walk for an extended period of time or for an entire work shift
* Reach overhead and below the knees, including bending, twisting, and pulling
Salary : $34