What are the responsibilities and job description for the HOSTESS position at Arirang Hibachi Steakhouse?
Primary Functions of the Job:
Provide first class service and a warm welcome to every Guest whether by telephone or in person.
Job Responsibilities:
Report to work clean, well groomed and in proper uniform (See Hostess Dress Guide)
Set up the Hostess Station for business and follow Opening Check List.
Answer all phone calls with a warm and welcoming greeting.
Be ready to make a Great First Impression to every Guest that walks in the restaurant or calls on the phone.
Greet and seat Guests at the appropriate table. Fill out and maintain the seating chart with service times throughout their meal, as well as updating Open Table.
Observe traffic patterns and control the flow of the dining room.
Help Server Assistants clear & reset tables when time permits but REMEMBER your focus remains on the Guests.
Consistently, thank every party and invite them to return.