Senior Applications Analyst

ABOUT US

Loretto Hospital is a safety-net hospital that serves more than 33,000 patients each year from Chicago’s Austin and surrounding communities. Established in 1923 as a not-for-profit community-focused healthcare provider, Loretto offers its community a unique patient-centered healthcare delivery system that promotes general wellness and education. The hospital staff are committed to providing the best possible medical care in a holistic, safe and comfortable resident environment. By empowering patients with knowledge and resources, Loretto Hospital strives to cultivate a culture of proactive medical management within the community, with the goal of increasing the quality of life for patients and community residents.

SUMMARY

Responsible for assisting in the support of the daily activities of MEDITECH and additional related software applications. This position provides training to Loretto staff, assists in the implementation and testing of various clinical software and system updates and other duties as assigned.  Analyzes user needs, requirements. procedures, and problems relevant to assigned information system programs to automate processing and improve functionality of the primary and associated clinical system programs of the Healthcare Information Systems (HCIS) by evaluating, designing, developing. testing. implementing and maintaining the feature functions of new and existing systems. Leads/manages assigned project.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as a key onsite IT resource for facility implementation and support of a broad sci of clinical applications.
• Leads. supports and facilitates the facility’s core clinical systems team on clinical IT activities.
• Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the Meditech core team, help desk or other facility services resources and provides status on user issues.
• Works with Meditech technical support staff, subject matter experts and services resources in managing resolution of clinical and financial application incidents and requests.
• Provides on-call assistance as needed. 
• Works with Director of IT to monitor. and facilitate new module application testing and implementation for the facility.
• Assists in the facilitation and management of facility specific dictionaries. 
• Provides input to and customizes base division policies and procedures. training. and best practices for use within the facility. 
• Works with the Meditech Core Team members to deliver hands-on training as needed. 
• Works with the IT team to actively promote, implement and support division standardization, utilization, integration and optimization plans for clinical applications. 
• Coordinates facility clinical application reporting requests and assists with defining report requirements and validates reporting results.
• May develop clinical application reports as needed.
• Promotes system security and patient confidentiality and helps ensure compliance. 
• Builds strong relationships at the facility with core customer base (nurses. physicians. core team members. etc.) and facility leadership.
• Participate in special projects a needed
• Performs other duties as assigned.

COMPLIANCE RESPOSIBILITIES

• Understand, and adheres to Loretto Hospital’s compliance standards as they appear in the Compliance Policy, Code of Conduct and Conflict of Interest Policy.
• Keeps abreast of all pertinent federal, state and hospital regulations, laws. and policies as they presently exist and as they change or are modified.
• Ensures that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.

JOB REQUIREMENTS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily.  The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience. and or ability required. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.

 Required:

• BA/BS in computer science, information systems management, or equivalent combination of education and experience
• Direct experience with the use and support of MEDITECH is a significant requirement.
• Minimum of 5 to 8 years clinical information systems experience (or equivalent) implementing and supporting clinical computeri1ed applications.
• NPR report writer experience required.
• Five or more years’ experience with implementation and direct support of clinical ancillary related Healthcare Information System in an IS dependent.
• MEDTECH experience required. Strong background with query tools (preferably MEDITECH and NPR Report Writer) and basic PC operations.
• Experience with QI tools proven team leadership desired.

The above statements arc intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.  

For purposes of the American with Disabilities Act, “Job Duties” arc essential job functions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job. the employee is occasionally required to stand, walk, sit, use the hands to finger. handle or feel objects. tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, taste or smell. Must be able to lift and or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WHY LORETTO

Competitive Compensation: Along with a competitive salary, Loretto Hospital offers a comprehensive, competitive benefits package including health, dental, vision, retirement savings plans, and paid time off.

Career Development: Loretto Hospital is a vibrant community of professionals dedicated to administering excellent patient care. Whether you are pursuing a career in allied health, support services, clinical or nursing support, or professional administration, Loretto Hospital is a tremendous place to grow as a health care professional.

Work Environment: As a not-for-profit, community-focused hospital, Loretto Hospital is truly a place where patients come first. We are seeking team members who not only support our mission, but who are customer service-driven and who desire to enhance the patient experience.