What are the responsibilities and job description for the Volunteer Program Coordinator – LoopTalk (Family Support Services) position at LoopRoot Foundation?
The LoopRoots Foundation is a nonprofit, tax-exempt organization dedicated to supporting justice-impacted families through transportation, therapy, and technology-driven programs. Our mission is to remove the physical, financial, and emotional barriers that prevent families from maintaining meaningful connections with incarcerated loved ones, accessing mental health care, or navigating reentry.Founded in 2025, the LoopRoots Foundation operates nationally, with an initial focus on underserved communities in Maryland, Arizona, Pennsylvania, New Mexico, California, and Virginia.
Our key initiatives include
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Location Remote (U.S.-based preferred)
Time Commitment 20–25 hours per week
Position Type Volunteer (with potential for paid role as funding allows)
About LoopTalk
LoopTalk is a supportive services program of LoopRoots Foundation focused on helping families impacted by incarceration navigate the emotional challenges surrounding prison and jail visits. The program provides structured pre-visit and post-visit support to help individuals and families prepare emotionally, communicate effectively, and process feelings after visits.
LoopTalk is designed to promote emotional balance, stability, and resilience for children, caregivers, and loved ones affected by incarceration. Services are supportive and educational in nature and do not replace clinical therapy unless delivered by licensed professionals.
Role Overview
The Volunteer Program Coordinator will support the development and coordination of the LoopTalk program. This role is well suited for someone with experience or interest in family support services, reentry support, social services, or nonprofit program operations.
Key Responsibilities
Due to the nature of this program, volunteers may be required to complete a background check and sign a confidentiality agreement.
Our key initiatives include
- LoopConnect A ride credit sponsorship platform that provides free or subsidized rides to prison visitation facilities, allowing families to stay in contact during incarceration.
- LoopTalk A HIPAA-compliant virtual therapy program offering trauma-informed mental health care to justice-impacted individuals and caregivers, including children.
- LoopTroop Rideshare Partnership We collaborate with the LoopTroop Rideshare platform to ensure families have access to safe, reliable, and culturally competent transportation services.
,
Location Remote (U.S.-based preferred)
Time Commitment 20–25 hours per week
Position Type Volunteer (with potential for paid role as funding allows)
About LoopTalk
LoopTalk is a supportive services program of LoopRoots Foundation focused on helping families impacted by incarceration navigate the emotional challenges surrounding prison and jail visits. The program provides structured pre-visit and post-visit support to help individuals and families prepare emotionally, communicate effectively, and process feelings after visits.
LoopTalk is designed to promote emotional balance, stability, and resilience for children, caregivers, and loved ones affected by incarceration. Services are supportive and educational in nature and do not replace clinical therapy unless delivered by licensed professionals.
Role Overview
The Volunteer Program Coordinator will support the development and coordination of the LoopTalk program. This role is well suited for someone with experience or interest in family support services, reentry support, social services, or nonprofit program operations.
Key Responsibilities
- Support coordination of LoopTalk pre-visit and post-visit support services
- Assist with onboarding and scheduling families for support sessions
- Help maintain program structure, workflows, and documentation
- Coordinate with facilitators, volunteers, or licensed providers as applicable
- Support tracking of participation, outcomes, and program feedback
- Assist with developing program materials and family-facing resources
- Ensure confidentiality and trauma-informed practices are upheld
- Background or strong interest in family support, reentry services, social work, or nonprofit programs
- Experience with program coordination, peer support, or case management a plus
- Strong communication, organization, and empathy skills
- Ability to work with sensitive and emotionally complex situations
- Trauma-informed, nonjudgmental, and reliable
- Comfortable working remotely and using scheduling or tracking tools
- Meaningful experience supporting families impacted by incarceration
- Opportunity to help build and scale a compassionate support program
- Flexible remote schedule with consistent weekly hours
- Professional references and documentation of service
- Potential transition to a paid role as funding becomes available
Due to the nature of this program, volunteers may be required to complete a background check and sign a confidentiality agreement.