What are the responsibilities and job description for the Senior Manager Information Technology Infrastructure position at LOOP?
About the Opportunity
Our client is seeking an experienced IT Infrastructure Manager to lead infrastructure and telecommunications operations within a large, complex, 24/7 environment. This role oversees Cisco networking, servers, storage, communications, and related technology systems while managing a small technical team. The ideal candidate combines strong infrastructure expertise with proven leadership experience and a hands-on understanding of network or telecommunications operations. This is an opportunity to maintain a stable environment while driving infrastructure improvements and evaluating emerging technologies.
What You’ll Do
- Oversee wired and wireless networks, Cisco infrastructure, servers, storage, telecommunications, cellular systems, and IT hardware.
- Lead and develop a team of three direct reports while managing daily operations, priorities, and performance.
- Maintain infrastructure reliability, security, disaster recovery, and business continuity in partnership with cybersecurity and business systems teams.
- Evaluate infrastructure modernization opportunities, including AI-enabled network analysis, cellular improvements, and telecommunications solutions.
What We’re Looking For
- Previous IT infrastructure management experience, including direct responsibility for leading and developing a technical team.
- Strong Cisco networking experience, ideally complemented by hands-on experience in networking or telecommunications.
- Broad knowledge of enterprise infrastructure, including servers, storage, wireless networks, communications, and disaster recovery.
- Strong leadership, communication, and problem-solving skills, with the ability to engage effectively with executive leadership and cross-functional teams.
- A proactive, detail-oriented approach and willingness to support a 24/7 environment, including extended hours during critical operational periods.