Senior Manager Capital Markets

About the Opportunity

My client is seeking an experienced Capital Markets Senior Manager / Director to lead a high-performing team responsible for the booking and servicing of complex syndicated and participation loans within Wholesale Loan Operations. This role sits at the center of loan execution and servicing, ensuring accuracy, compliance, and operational excellence in a high-volume, fast-paced environment.

This individual will partner closely with Wholesale Bankers, finance, accounting, and senior leadership to oversee the full lifecycle of specialized lending transactions—from closing and system setup to ongoing servicing and reporting. In addition to managing day-to-day operations, this role plays a critical part in risk management, regulatory compliance, and process improvement across the organization.

This is an excellent opportunity for a proven leader with deep experience in loan operations, syndicated lending, and team management who thrives in a detail-oriented, high-accountability environment.

What You’ll Do

• Lead and manage a team of Loan Operations professionals, including managers and team leads, ensuring accuracy, efficiency, and adherence to established procedures
• Oversee the end-to-end processing, closing, and booking of syndicated and participation loans, ensuring transactions are completed without errors or exceptions
• Serve as a key liaison between Wholesale Bankers, borrowers, participant banks, and external stakeholders, including participation in internal and market calls
• Interpret complex loan documentation and ensure accurate system setup across loan servicing platforms
• Review loan agreements, funding calculations, amendments, and waivers to ensure proper alignment with approvals and system data
• Ensure all daily funding, payment activity, and cash transactions are processed accurately and reconciled in a timely manner
• Monitor loan operations activity, service levels, and key risk indicators; identify and resolve operational issues or discrepancies
• Coordinate closely with agent banks and internal stakeholders to resolve post-closing issues and ensure proper servicing of loans
• Develop, document, and implement policies and procedures for specialized lending operations
• Drive process improvements to enhance efficiency, scalability, and cost-effectiveness across loan operations workflows
• Support reporting requirements by extracting and analyzing data for daily, monthly, quarterly, and ad hoc reporting
• Identify training needs and support development initiatives to strengthen team capabilities and performance

Risk & Compliance Responsibilities

• Serve as a subject matter expert on regulatory and compliance matters, including Sarbanes-Oxley (SOX) requirements
• Act as a liaison with internal and external auditors, regulatory agencies, and examiners
• Monitor compliance with internal policies and regulatory standards across Wholesale Banking functions
• Identify and escalate risks related to loan performance, including past due principal, interest, and fees
• Participate in risk assessments, track key risk indicators (KRIs), and ensure timely reporting of issues and control gaps
• Support audits and examinations by maintaining accurate documentation and responding to inquiries

What We’re Looking For

• Strong experience in loan operations, syndicated lending, or wholesale banking environments
• Proven leadership experience managing teams in a high-volume, deadline-driven setting
• Deep understanding of complex loan documentation, servicing, and system setup
• Experience working with loan servicing platforms and banking systems
• Strong knowledge of regulatory requirements, compliance standards, and risk management practices
• Exceptional attention to detail with a track record of accuracy and operational excellence
• Ability to manage multiple priorities and operate effectively in a fast-paced, high-pressure environment
• Strong communication and collaboration skills, with the ability to partner across business units
• Experience driving process improvements and enhancing operational efficiency
• Leadership mindset with a focus on team development, training, and performance management