Prattville - Customer Concierge - Full Time

Job Details

Description

We are seeking a friendly and helpful Receptionist (Customer Concierge) to manage incoming calls, assist customers, and support our team. The ideal candidate will have a customer service background and a basic understanding of automotive service.

Key Responsibilities

• Answer incoming telephone calls in a warm and professional manner.
• Gather relevant information to efficiently transfer calls to the appropriate person.
• Log missed calls and ensuring follow-up as needed.
• Take messages and send/receive electronic communications.
• Provide exceptional customer service to enhance client satisfaction.
  
  

Qualifications

• Previous experience in customer service, administrative, clerical, or call center roles.
• Familiarity with automotive sales/service is a plus.
• Strong phone and written communication skills.
• Proficient computer skills.
• Courteous and pleasant demeanor with excellent interpersonal skills.
  
  

If you are enthusiastic about providing excellent service and thrive in a dynamic environment, we would love to hear from you!