What are the responsibilities and job description for the Ship Checker position at Logistec?
Overview Position Overview: This position interfaces directly with the customer and is responsible for processing cargo bookings or import/export documentation within established deadlines and regulatory requirements. Receives, reconciles, consolidates and/or summarize documents and information from customers. Responsibilities Position Overview: This position interfaces directly with the customer and is responsible for processing cargo bookings or import/export documentation within established deadlines and regulatory requirements. Receives, reconciles, consolidates, and/or summarizes documents and information from customers. Key Responsibilities: Ensure that all documentation is submitted timely, as required. Check documents, make necessary corrections, and distribute them to corresponding customers to meet their respective deadlines. Collects Bills of Ladings for all assigned customers; check the information on all documentation for accuracy and disseminates for processing. Inform all customers of cargo arrivals/departures, via email/fax with an arrival/departure notice and a copy of the bill of lading. Securing confirmation and file in the master file. Secure original bills of lading properly endorsed, and delivery orders. Check that cargo is properly released. Coordinate and enter all data into the Stevedore Terminal Management System (STMS). Heavy phone communications answering any questions and informing customers of situations. Performs other related duties as assigned. Candidate Requirements: Minimum two (2) years experience in Customer Service and Import Documentation in the Maritime industry required. High school diploma or equivalent. Intermediate to advanced experience with MS Word, Excel, Outlook Moderate to advanced typing skills and 10-key by touch (40-45 wpm) Advanced communication skills in English in order to communicate with customers. Ability to follow procedures and instructions. Ability to establish and maintain effective working relationships with customers and fellow employees. Ability to exercise independent judgment within established systems and procedures. Possess organizational and time management skills with the ability to prioritize and be detail-oriented. Physical Requirements and Working Conditions: Ability to work a flexible schedule, extended hours, holidays, and/or weekends as needed. The employee is required to sit for long periods of time and move to and from other locations, within the office and terminal. The employee must occasionally lift and/or move up to 10 pounds. Work is performed primarily in the office. The employee is occasionally exposed to dust, fumes, and airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually quiet to moderate. Must be able to work extended hours, weekends, or holidays, on occasion.
