What are the responsibilities and job description for the Senior Account Executive position at Lockton?
Your Responsibilities
Lockton is currently seeking a Senior Account Executive to join our Pharmacy practice managing mid-market and national accounts. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.
Lockton is currently seeking a Senior Account Executive to join our Pharmacy practice managing mid-market and national accounts. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.
- Oversees the servicing of a designated book of business.
- Manage day to day issues related to clients’ pharmacy plans and assist team members in closing out open items.
- Develop and distribute RFP’s – market and spread results; coordinating vendor responses, analysis and comparison of RFP responses and preparation of client reports with recommendations.
- Work collaboratively with PBMs to collect pharmacy data, ensuring reporting is accurate, timely, and of high quality.
- Develop financial models and reports for clients and more senior staff, provide interpretation and implication of analysis, as well as recommendations.
- Provide assistance in strategic planning and consulting advice to internal and external clients.
- Ensures client projects are completed timely.
- Interpret clients’ current pharmacy programs and identify/recommend gaps, alternatives, additional plan design changes, etc.
- Manage the review and accuracy of all vendor agreements and/or documents and/or plan/policy documents related to best in class terms/provisions.
- Develop an implementation or project plan with client and serve as primary lead on PBM implementation calls and meetings.
- Attend evening and lunch events with clients to build and strengthen on-going relationships.
- Attendance at internal meetings/educational programs.
- Bachelor’s Degree in a business-related field is required
- Minimum 8 to 10 years’ experience in the industry, specifically experience in PBMs or like.
- Strong customer service skills with the ability to develop strong client relationships with multiple clients
- A firm working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance.
- Excellent computer skills; must have the ability to manipulate large spreadsheets, census data, disruption, geo-access, benchmarking data, etc.
- Must have mathematical/technical expertise in managing and reporting monthly claim tracking results and observations.
- Strong client-facing communication skills with the ability to collaborate alongside consultants to review action items, address vendor-related issues, interpret root cause analyses, and clearly articulate next-step solutions.
- Strong working knowledge of differing financial arrangements and products available to clients including self-funded.
- Excellent organizational and communication skills
- Proven critical thinking and problem-solving skills
- Must be available for travel
- Legal right to work in the United States