Procurement Generalist

Description

We are looking for a proactive Purchasing Generalist to join our team onsite in Piedmont and play a key role in managing the purchasing process. This position involves creating and issuing accurate purchase orders, maintaining efficient collaboration with Sales, IT, and Accounts Payable teams, and promptly addressing vendor and employee inquiries. The ideal candidate will be a self-starter, detail-oriented, skilled in resolving discrepancies, and capable of managing purchase order requests efficiently in our system. Additional responsibilities include providing backup support to other members of the team and assisting with operational tasks as needed. Strong communication and organizational skills are essential for success in this role.

Requirements

Key Responsibilities:

• Purchase Order Management:
• Create and issue accurate purchase orders (POs) to vendors within 2 business days.
• Ensure that all relevant information is attached to the originating Opportunity and the POs to ensure seamless processing.
• Collaboration:
• Work closely with the Sales and Inside Sales teams to validate order accuracy in the purchasing system (ConnectWise).
• Coordinate with IT and Facilities teams to procure items for internal use.
• Partner with Accounts Payable to address and resolve invoice discrepancies.
• Vendor & Employee Communication:
• Respond to inquiries from vendors and internal employees within one business day.
• Escalate issues as needed using ticketing systems, phone calls, or video meetings to achieve quick resolutions.
• Additional Responsibilities:
• Monitor and manage the department email.
• Manage RMA’s to be processed within 30 days.
• Monitor and manage purchasing requests in ConnectWise to ensure efficiency and compliance.
• Provide backup support for other personnel as required.
• Perform other duties assigned.